Kia Of West Nyack - Service Center

Did not receive complimentary services I was promised The guy on the phone was great when I spoke to him. He offered to give me a complimentary at wash and said he would check my tire pressure. Along with The guy on the phone was great when I spoke to him. He offered to give me a complimentary at wash and said he would check my tire pressure. Along with my oil change. When I picked up my car, it had not been washed and the tire pressure was still the same. So he had done nothing he said he would. When I went to pick up car he was already gone so I could not ask him. Also I was told I would get a discount and I did not. More

Great customer service from Vincent Vincent was polite and helpful and checked in as I waited. The complementary car wash was also a nice perk. I had to switch to this dealership due t Vincent was polite and helpful and checked in as I waited. The complementary car wash was also a nice perk. I had to switch to this dealership due to the one near me closing, and it was a great thing it did! This one is better! More

Great experience They were very helpful in every way. Shuttled me back and forth to where I needed to go. Took care of what I needed quickly and easily. They were very helpful in every way. Shuttled me back and forth to where I needed to go. Took care of what I needed quickly and easily. More

Smooth Then entire transaction was smooth. There was no extra service pressure most They try and get you on. I would recommend their service for sure. Then entire transaction was smooth. There was no extra service pressure most They try and get you on. I would recommend their service for sure. More

Thank you for another great service visit. My service advisor Susan Roberts was the best! Susan fulled explained the 60K check, what would be done, the cost etc. And the work was completed My service advisor Susan Roberts was the best! Susan fulled explained the 60K check, what would be done, the cost etc. And the work was completed a lot quicker than I had planned for. Thank you all! More

Kia of West Nyack review My experience at Kia of West Nyack was a pleasant one.. All employees I dealt with were professional-courteous.. Thought the waiting area needed impro My experience at Kia of West Nyack was a pleasant one.. All employees I dealt with were professional-courteous.. Thought the waiting area needed improvement.. I.E. better refreshments-reading material.. Overall experience was very good.. More

very pleasant oil change and to check brakes i got to my appointment before 2 told them my concerns about the grinding when i put the brake on going down hills. oil change and to check brakes i got to my appointment before 2 told them my concerns about the grinding when i put the brake on going down hills. More

Great service The service manager Vincent Ferrarti was great. My car was serviced on a timely basis and he couldn't be more helpful. They also washed and cleaned The service manager Vincent Ferrarti was great. My car was serviced on a timely basis and he couldn't be more helpful. They also washed and cleaned my car. Great experience. More

Engine Trouble The engine in my 2015 Sportage died. Kia was very helpful, guiding me to get a tow truck to pick it up and bring it to them. There was a little issu The engine in my 2015 Sportage died. Kia was very helpful, guiding me to get a tow truck to pick it up and bring it to them. There was a little issue getting me a loaner car, it took 4 weeks. Susan was in charge of my repair. She was very helpful and did everything to keep me informed. I have had the car back for a week now and everything is running great. More

Perfect, as always!!! The service department always comes through for me. The best service department of any that I have gone to over my many years of driving. Courteous The service department always comes through for me. The best service department of any that I have gone to over my many years of driving. Courteous and efficient. Tire replacement done quickly. This is the second Kia I have leased, but it will not be the last. More