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Kia Of West Nyack - Service Center

West Nyack, NY

4.6
348 Reviews

348 Reviews of Kia Of West Nyack - Service Center

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November 26, 2019

great upon arriving at Kia W. Nyack I was meet by Vincent the service advisor. I was there to get recall and inspection on my car. More

by CHAZZ678
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Ferretti
Nov 26, 2019 -

Kia Of West Nyack responded

Thank you for coming to Kia of West Nyack for your recall repairs and inspection! We are so glad that you had a five-star visit.

November 25, 2019

Diagnostic Service The service rep was very helpful and friendly! I came in for a look at my tire sensor. The rep got it taken care of at no extra charge. AWESOME! More

by JWISDOM_COFIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember the names. Service Reps
Nov 25, 2019 -

Kia Of West Nyack responded

We are glad to hear that our team could address your concerns and get you back on the road safely! Thank you for choosing Kia of West Nyack and writing us a great review.

November 25, 2019

Excellent I bought a used BMW at this dealership over a year ago. This was around the time the dealership was renovating, so I always felt that things were a wo More

by JNantes
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bob Erickson, Shane Bacchas
Nov 25, 2019 -

Kia Of West Nyack responded

John, thank you for the review! We are so grateful to hear that we earned your business! It is important to all of us here at Kia of West Nyack that we provide exemplary customer service, and we couldn't be more pleased to hear that we made that happen for you.

November 25, 2019

Good Visit The dealership is nice. Its nice that they have snacks for customers while they wait. My advisor was very nice. It made something normally mundane and More

by JLS8806
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan
Nov 25, 2019 -

Kia Of West Nyack responded

Thank you for the review! The whole team here at Kia of West Nyack is so pleased to hear that you enjoyed your time with us. Ensuring that our customers have a pleasant experience is important, and we are glad to hear that we hit the mark. We love to hear that you liked the snacks! We are looking forward to seeing you again.

November 23, 2019

Efficient The service associate helped in a intelligent and polite manner they attended to me in a quick speed and communicated wonderfully today was a progress More

by blossombish5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent
Nov 25, 2019 -

Kia Of West Nyack responded

Thank you for such a wonderful review! We look forward to serving you next time at Kia of West Nyack.

November 22, 2019

quick, courteous, and clean The service manager was great. No issues, he even had my car cleaned once my service was complete. The service took as long as he said it would. No su More

by id314159
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure of his name, maybe his name is Vince? Nice guy, courteous with great followup.
Nov 22, 2019 -

Kia Of West Nyack responded

We can't ask for a better review than this! Thanks so much for trusting your vehicle with the Kia of West Nyack team. We hope to see you down the road.

November 22, 2019

Service waiting area I gave 5 stars because Susan and the service was excellent !! Extremely professional. I do however would make a suggestion the waiting area is not co More

by maggi.mas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan
Dec 01, 2019 -

Kia Of West Nyack responded

We are very glad to hear that Susan earned your five stars with her professional service! We also appreciate your feedback regarding our facilities and will take this into consideration moving forward. Thank you for your business!

November 21, 2019

Customer Service I was greeted by Michael upon my arrival to have my car serviced. He was very courteous and professional in explaining what my car required and approx More

by JKMINDOBBS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael
Nov 21, 2019 -

Kia Of West Nyack responded

We love to hear that Michael welcomed you to our dealership with professional service. It's also great that our shuttle service made your visit more convenient. Thank you for allowing us the chance to assist you!

November 21, 2019

very good fron man did not know a lot i came for a recall he told me a oil chang my car is silver he brings a black one More

by USHERSPIRA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
i dont know the name but the front man ho toke care on me did not know a lot a came for a recall at the end he asked me like you came for a oil change my car is silver he told me her is your car it vas a black one
Dec 01, 2019 -

Kia Of West Nyack responded

This definitely does not sound like the service standard we hold ourselves to here at Kia of West Nyack. I'm sorry for the mistake made when delivering the vehicle and I'll be sure to communicate with my team so that we can improve. Thank you for your feedback. Kathy Finn - Customer Care Manager - (877) 811-9330

November 20, 2019

Service center was Very accommodating. I Dropped off my car without an appointment and was able to pick up very soon there after. Thank you More

by BKILLCOMMONS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
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