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348 Reviews of Kia Of West Nyack - Service Center
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September 16, 2024
I had an oil consumption issue, with my 2019 kia sorrento. it took a while to resolve, Mike my advisor, worked hard and diligent to complete the issue with the warranty company to completion. sorrento. it took a while to resolve, Mike my advisor, worked hard and diligent to complete the issue with the warranty company to completion. More
by traincar0513
August 18, 2024
They are extremely helpful with customer service and service. They went out of the way to get my car fixed and inspected although there machine was out of order. Can't say enough good things about my se service. They went out of the way to get my car fixed and inspected although there machine was out of order. Can't say enough good things about my service man. More
by southechocorgi
Employees Worked With
Service Mike
August 14, 2024
I recently got an oil change from this dealership and found out I needed to change out my brake pads. For brake pad replacement, brake fluid and an oil change, this establishment tried charging me upward found out I needed to change out my brake pads. For brake pad replacement, brake fluid and an oil change, this establishment tried charging me upwards of $1100!! Of course that's absurd, with the help of two lovely gentleman -- Steph & Mike -- my price was brought to $988. That's right, still nearly $1K. We went back and forth for hours on the pricing and before we landed at a final price the work was done so I didn't really have a choice but to pay. What appalled me was that although the parts were less than $400, I was charged $700 for 6hrs worth of labor when this job took no less than 1 hour realistically to do. It was explained to me that this is just standard procedure to charge 2hrs worth of labor for each part of a job. Which is INSANE. The management at this establishment should be ashamed of themselves for being such scam artists and taking advantage of their clients with very little care. I understand salaries and bills need to be paid, but I also heard at least 6 other clients complain about unreasonable pricing for work done on their cars here. Steph and Mike are the only good things about this dealership --- DO NOT GET YOUR CAR SERVICED HERE! DO NOT DO NOT DO NOT DO NOT DO NOT. GO ANYWHEREEEEE ELSE! More
by Mariah B.
Employees Worked With
Steph, Mike
June 15, 2024
I got an oil change and an inspection at Kia. And everyone was nice to me. And everyone was nice to me. More
by KMUSKMAIL
Employees Worked With
April 14, 2024
Excellent dealership and service center including Mike and Stephane! True professionals, courteous and honest willing to keep me informed on the work involved and costs. and Stephane! True professionals, courteous and honest willing to keep me informed on the work involved and costs. More
by Tonester2221
Employees Worked With
Stephane and Mike
March 19, 2024
Courteous. ...service oriented..exceptionally pleasant atmosphere.clean restrooms...they wash my car always...reasonable pricing ...service oriented..exceptionally pleasant atmosphere.clean restrooms...they wash my car always...reasonable pricing More
by dcarlosd
Employees Worked With
Ronald
January 24, 2024
Always VERY pleased with your service! Michael was most helpful, respectful, and pleasant. We are never disappointed and we have been dealing with KIA of WEST NYACK for MANY years. Judy Michael was most helpful, respectful, and pleasant. We are never disappointed and we have been dealing with KIA of WEST NYACK for MANY years. Judy & Rich Levy Rockland County More
by Jmsl1213
Employees Worked With
Michael, service
