Kia Of Mankato
Mankato, MN
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Nightmare!! Stay away! KIA always advertises about their customer service. I have never been so disappointed & angry with my experience there. Bought a used van "as is" but KIA always advertises about their customer service. I have never been so disappointed & angry with my experience there. Bought a used van "as is" but was made clear by my salesman that they would stand behind it, as their reputation is important to them. 3 weeks after buying it, I had over $1,800 worth if needed repairs including breaks! It was unsafe and irresponsible for them to ever put it on the lot. After calling to complain, they said they'd pay $100.00 towards the repairs! What a smack in the face!! My salesman Josh lied straight to my face and with such ease. He was kind, friendly, and assertive when he wanted the sale.... but when issues came up he was clearly annoyed and irritated. This experience was my first & last with KIA. Please never use this dealership. Save your time, money, and energy. More
DO NOT USE!! Do not use this dealership. They overcharged me when I bought the vehicle, which I caught a week later because something seemed off in the price. And Do not use this dealership. They overcharged me when I bought the vehicle, which I caught a week later because something seemed off in the price. And my title has "red flags" because they did the paperwork wrong. It's been 2.5 years and title still isn't fixed. More
Wonderful customer service. Wonderful and friendly customer service. They listened to what I was looking for and we're very helpful. They were very efficient and walked me throu Wonderful and friendly customer service. They listened to what I was looking for and we're very helpful. They were very efficient and walked me through my whole experience. More
Very pleasant Enjoyed doing business with kia of Mankato. We live in owatonna mn and drove to kia of Mankato in search of a vehicle on the recommendation of a frie Enjoyed doing business with kia of Mankato. We live in owatonna mn and drove to kia of Mankato in search of a vehicle on the recommendation of a friend who also purchased from them. Staff was friendly and inviting. I have never had such a pleasant car shopping experience. They took our situation into consideration and got me into a nice vehicle at a payment I could afford. Thank you kia of Mankato. We will definitely be a return customer More
So pleased with the experience in buying our new car. They were very helpful and found exactly what we wanted. We are very happy with our new purchase. Will do business with Kia again. Everything went rea They were very helpful and found exactly what we wanted. We are very happy with our new purchase. Will do business with Kia again. Everything went really well. More
Experience at Kia in Mankato I purchased a Kia Soul in Mankato. I was so pleased with my experience at Kia. I couldn't of been happier. I had an amazing salesman Josh (the skydive I purchased a Kia Soul in Mankato. I was so pleased with my experience at Kia. I couldn't of been happier. I had an amazing salesman Josh (the skydiver) who took the time to help me with exactly what I wanted.Answered all my questions to perfection. Was not hurrying or pushy at all.Took the time to show me everything and program everything for me. I couldn't be happier with my experience at Kia. I definitely highly recommend going there. More
GREAT EXPERIENCE EVER! I had the best experience purchasing my new Kia Optima! Friendly Staff who went above and beyond to help me find exactly what I was looking for. Would I had the best experience purchasing my new Kia Optima! Friendly Staff who went above and beyond to help me find exactly what I was looking for. Would recommend in a heart beat. More
My Kia Went in looking to buy a new car because my old one blew up. Had a little money for possible down payment in case I found the one I wanted and with he Went in looking to buy a new car because my old one blew up. Had a little money for possible down payment in case I found the one I wanted and with help from Kyle, ended up getting the Kia Soul and everything I wanted in it. He was so helpful and friendly and I have now had the car for over two years. Besides minimum, basic upkeep like oil change and such( which is expected with any car) have had no issues. Not to mention, they send an e-mail or call to remind me when its time for an oil change! And when I got a flat tire, they were so helpful and got me in right away! Cant tell you how great the customer service has been and next year when my lease is up, already know the next Kia that I am getting! :) More
A fast getaway We went there to "LOOK" at cars, 2 1/2 hours later came out with a 2014 Chevy. Just wanted to drive through the lot to see what they have.....was app We went there to "LOOK" at cars, 2 1/2 hours later came out with a 2014 Chevy. Just wanted to drive through the lot to see what they have.....was approached immediately....in my car! Kelly and Danielle was very nice...fast talkers. They did ask what I could afford but surprising no one knew the cost of the car when I asked. Didn't find out until the finance time. They did keep it to my monthly amount but I couldn't afford the extended warranty. The car would hesitate when you push on the accelerator then go. Then when I turned a corner, I heard a loud noise. lights came on. It was still had a warrant under Chevy but they couldn't do anything go to chevy dealer. I did. what was wrong with it was not covered under that warranty. It would cost about $300 to fix. I called Kia and because I had had it for 1 1/2 months.....they wouldn't fix it either. I am buying this $16,000 car and they wouldn't do anything because I had it for a month and a half. Sweet people.......fast talkers. NOT HAPPY! More
Easy and no hassle experience I had a suprisingly wonderful experience buying my new car from kia. My sales associate Kelly was amazingly helpful, including driving my old car home I had a suprisingly wonderful experience buying my new car from kia. My sales associate Kelly was amazingly helpful, including driving my old car home for me so I didn't have to make arrangements to get it home.! If you are looking for a different kind of car dealership 19th no hassle and no presure sales give Kelly Barnard at kia a call! More