Kia Of Chattanooga - Service Center

It was really slow service with no warning ahead of time. Charlie had trouble with my coupon and finding me in the computer. I think he needs new glasses. I was also promised a wash which I didn’t get. Charlie had trouble with my coupon and finding me in the computer. I think he needs new glasses. I was also promised a wash which I didn’t get. More

The service was my first since moving to Chattanooga. I am a service advisor for Nissan, so I know what to expect. Fast and friendly. Thank you am a service advisor for Nissan, so I know what to expect. Fast and friendly. Thank you More

Service team are really caring and behave very respectfully. They have made the service process very simple for customers. Also, they are very flexible by appointments. respectfully. They have made the service process very simple for customers. Also, they are very flexible by appointments. More

Kia is always friendly and give great service. We will continue to use the service department for our Kia Sorento and we always tells people about the great service we receive! continue to use the service department for our Kia Sorento and we always tells people about the great service we receive! More

Came in on 10/23 for my first service on my Stinger. I’ve never been to Kia of Chattanooga. The staff was very friendly and informative. never been to Kia of Chattanooga. The staff was very friendly and informative. More

The staff is always courteous and polite. Staff double checked for me on what turned out to be a substantial savings for me. Answered all questions. checked for me on what turned out to be a substantial savings for me. Answered all questions. More

Everything was great. Charlie did a great job of helping me. He got my car in and out right away right away. I will come back. me. He got my car in and out right away right away. I will come back. More

This place has lost my business. I was told that Charlie had doubled my $25. Coupon but when I looked at the I am charged a mics charge of $50.00 then my coupon is applied. I had to find my own car as no on had doubled my $25. Coupon but when I looked at the I am charged a mics charge of $50.00 then my coupon is applied. I had to find my own car as no one could locate it. Charlie Also called to add additional work by draining my power steering. I hesitated and he said " since you are having do much done I will bundle that and it will not be charged. Well the first item on my bill is $129.00 for power steering. How much is your labor. I was there nearly seven hours and if you worked on my car the entire time it would be $103 an hour. All I got from Charlie was phone calls wanting to do more and of course charge me more. I came I. For brakes and left with a $939.00 bill. I felt like you only wanted more money. I was going to purchase a new Kia before the end of the year but I will never buy a thing from you. I still feel Kia is the best car on the road but Kia of Chattanooga Is only in it to milk customers. I gave you one because I can't give nonr More

They were very courteous they met me with a smile they did a excellent job on my service they were very quick and efficient and anchored all my questions I was very well satisfied with service I received did a excellent job on my service they were very quick and efficient and anchored all my questions I was very well satisfied with service I received from Kia of Chattanooga More

I'm from out of state and had to leave my car at this dealership unexpectedly. I was told they'd keep me updated, which they kind of did. Charlie was very nice but didn't fix the initial problem that I dealership unexpectedly. I was told they'd keep me updated, which they kind of did. Charlie was very nice but didn't fix the initial problem that I told them about so I ended up being without a car for almost a month before they finally got it taken care of. It was hard to get a hold of anyone when I called to find out the status of my car and usually took them almost a full day to return a call. Once I'd gotten my car back, it was a mess. There was dirt and even a literal weed on my floor mats and crumpled up paperwork left in my car. I'm not sure if this is usual for most dealerships but I'm used to my regular Kia dealership detailing my car or at least cleaning up the mess they make when I take it in for service. More