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Kia Of Chattanooga - Service Center

Chattanooga, TN

3.8
1,269 Reviews

1,269 Reviews of Kia Of Chattanooga - Service Center

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November 01, 2020

The Service Department has poor communication. I had a appointment but car still wasn't ready. I had to find a way to the shop and home More

by Kenise1415
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Charlie Puckett
October 31, 2020

Great maintenance experience. 25,000 mile maintenance was done well and efficiently. The waiting area was clean, and social distancing due to covid was planned for. More

by NCTALLMANCAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Puckett
October 30, 2020

This is, in every way, a second-class service center. I have been here three times and will NEVER return to it. I do not like them nor do I trust them to do the work that is needed or to do it well. More

by glaynebaker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Charlie Puckett
October 30, 2020

KIA did my recall fast and efficiently. I am very satisfied. I would recommend KIA to everyone I know. The service department was very courteous. More

by Drucillakendey
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Charlie Puckett
October 30, 2020

Charlie in service area is the best! Always friendly and goes out of his way to make everything right- top notch customer service .explains everything so that even I can understand More

by RMAZZ00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Puckett
October 30, 2020

Great service, and great timing. Gavin helped me out along the way by keeping me updated and also helped me get a rental to keep my life going. More

by SHAUNMSPINO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Painter, Charlie Puckett, Jacob Hood, Nikki Millhorn
October 29, 2020

I accidentally made my appointment to get my oil changed for the wrong day, but Jacob in the service department was able to fit me in so i didn’t have to wait any longer. More

by jaydenatl25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hank Brown, Jacob Hood
October 28, 2020

Service was excellent, Gavin was very kind and helpful. I alway use Kia for my vechicle needs and have had execellet service. Would recommend them to anyone. More

by sharonrhamilton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gavin
October 28, 2020

They took my car right in ( had appointment) people were very nice. In and out pretty quickly. They told me everything they did and walked me to my car. Very nice. More

by BMR6253
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Puckett
October 27, 2020

They always provide great service for my vehicle and excellent customer service. I definitely recommend this dealership when anyone is looking to purchase a vehicle. More

by bigredshoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nikki Millhorn
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