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Kia Of Chattanooga - Service Center

Chattanooga, TN

3.8
1,269 Reviews

1,269 Reviews of Kia Of Chattanooga - Service Center

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August 30, 2020

Very pleased with there service and car was ready when it was supposed to. Staff was very friendly and helpful. It was very clean. Thanks. More

by brumlow07
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Charlie Puckett
August 29, 2020

Jacob was nice and they took my vehicle in right away. Waiting area was neat and looks like they had been freshly sanitized. The free WiFi was also nice. Will continue to bring my Sorento for service. G More

by Magic Juan @ KOC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Puckett, Jacob Hood, Nikki Millhorn
August 28, 2020

Waited 2 hrs before being told the part was not in inventory!!! I had the same problem with a headlight. You kept SUV two days to fix a rattle. Still rattles! I am not happy. More

by MILLER2314
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Clyde Dempsey, Dirk Emmett, Hank Brown, Matt Moreland, Samantha Dollmont, Robert Painter, Charlie Puckett, Jacob Hood, Gregg Finger, Nikki Millhorn
August 27, 2020

I was very satisfied with the service I got yesterday . I took my Kia Sorento 2019 in for its first service since I bought it! . More

by Lilrndfc32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Painter, Jacob Hood
August 27, 2020

The service department is Great, they always do what they can to do it right. They have always done there best to make me satisfied. More

by CRABTREERMD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clyde Dempsey, Robert Painter, Charlie Puckett, Jacob Hood, Nikki Millhorn
August 26, 2020

Didn’t rotate my tires just because my first service was free. Really? Said they didn’t need it. I think it was just being lazy.... More

by DAPHANIE_B
Recommend Dealer
Yes
Employees Worked With
Robert Painter, Charlie Puckett, Jacob Hood, Nikki Millhorn
August 26, 2020

We had an engine problem on a 2015 Kia Optima that had almost 100,000 miles on it and Kia took it and put another motor in it and give us a rental car the whole time that they were working on it so we wer More

by NISSANSENTRA9500
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg in service department goodness gracious I want to say more, Gregg Finger
August 26, 2020

Getting any work done here is outrageously expensive. I decided to do it all at home on my own. Also, your shuttle driver needs to where a mask. We are in a pandemic. More

by JFDIV1985
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Charlie Puckett
August 26, 2020

Kia Service is above any services I have every had done in the automotive company. Always friendly and ready to answer any questions. They know my car better than I do. Charlie Puckett keeps me informed on More

by huskeyrichard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Puckett
August 25, 2020

great service and really friendly people especially the Service Advisor, Charlie Puckett. I would definitely recommend Kia of Chattanooga to any one interested in a new car or needing service. More

by THOMASH3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Puckett
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