Kia Of Chattanooga - Service Center

Not enough oil Got car back with remanufactured engine, checked dipstick. Oil level low. Never buy a Kia and never go to the dealer. I made a poor and expensive dec Got car back with remanufactured engine, checked dipstick. Oil level low. Never buy a Kia and never go to the dealer. I made a poor and expensive decision. Trade your Kia now! More

Great Experience Taken in on time and work done as promised on time in a quality manner. Coffee and refreshments provided. Car returned cleaner than I brought it in Taken in on time and work done as promised on time in a quality manner. Coffee and refreshments provided. Car returned cleaner than I brought it in More

Great service. Everyone is very nice and helpful. They keep you up to date on the progress of your vehicle. I bought my car in for wash and detailing. She did an Everyone is very nice and helpful. They keep you up to date on the progress of your vehicle. I bought my car in for wash and detailing. She did an Excellent job. More

Awesome!!! Great service from the time I walked in to the time I left. The staff was very professional and timely. There was hardly no wait time. Great service from the time I walked in to the time I left. The staff was very professional and timely. There was hardly no wait time. More

Great I appreciated their offer to shuttle me somewhere since there was a wait. I ended up killing time watching tv and reading magazines in the nice waitin I appreciated their offer to shuttle me somewhere since there was a wait. I ended up killing time watching tv and reading magazines in the nice waiting room. They also had lots of snack and drink options that were complimentary. Staff was very friendly. More

Great service The service department here is always great. I have been coming here for 15 years or more. Everyone is always very helpful and knowledgeable. Thank yo The service department here is always great. I have been coming here for 15 years or more. Everyone is always very helpful and knowledgeable. Thank you. More

Great service Had my car towed in first thing on Monday morning. As soon as my car arrived Nikki called me and got right on my car. She kept me informed of their fi Had my car towed in first thing on Monday morning. As soon as my car arrived Nikki called me and got right on my car. She kept me informed of their findings and we made a plan to get it fixed. Very pleased with my visit. More

Fairly speedy routine scheduled oil change & tire rotation We scheduled our appt. time online and were in and out in a fair amount of time. We were offered a ride back which was a nice touch. The employees see We scheduled our appt. time online and were in and out in a fair amount of time. We were offered a ride back which was a nice touch. The employees seem to try to take care of their customers which is a refreshing idea. Charlie was extremely nice and informative. Based on the interactions I have had so far I would wholeheartedly recommend this dealership. More

Recall or not Received a recall notice in regards to airbag, but when I got there was told the recall was not for the airbag, only for a part. That I would have to Received a recall notice in regards to airbag, but when I got there was told the recall was not for the airbag, only for a part. That I would have to have a diagnosis for the airbag light that was on and remained on, which would cost $100+ After receiving my paperwork which included a inspection sheet, I noticed some areas that needed immediate attention and some that where in good condition. Unfortunately, the sheet stated that i would need windshield wipers soon, and that the level of my windshield fluid was good. However, I didn't have any fluid and my wipers needed replacement ASAP. More

Always quick and timely. I use Kia because they know my car the have the manufacture parts and they charge less than most other places and get the work done much faster. I use Kia because they know my car the have the manufacture parts and they charge less than most other places and get the work done much faster. More