Kia Of Chattanooga

Oil Change Service Dept. did not tighten oil drain plug. Robert in Service made it right. Since it was too late to arrange a rental car for us to use, Robert sen Service Dept. did not tighten oil drain plug. Robert in Service made it right. Since it was too late to arrange a rental car for us to use, Robert sent a loaner car for us to use until the repairs were made More

New car purchase Craig was our sales associate and very helpful and knowledgeable. Would recommend this dealership. We wanted accessories added and he helped coordinat Craig was our sales associate and very helpful and knowledgeable. Would recommend this dealership. We wanted accessories added and he helped coordinate this, very smooth transaction. More

Kia Stinger buy Outstanding Car buying experience! Very friendly, knowledgeable, and professional staff in all areas (sales, managers, finance departments). No hesi Outstanding Car buying experience! Very friendly, knowledgeable, and professional staff in all areas (sales, managers, finance departments). No hesitation in given our highest recommendation for Kia of Chattanooga! More

Oil change When I pulled into the service department, I was quickly greeted and asked how could they help me. I told her I had an appointment for a oil change. When I pulled into the service department, I was quickly greeted and asked how could they help me. I told her I had an appointment for a oil change. She did the paperwork and showed me were the waiting lounge was located.She told me it would take a hour to do the oil change, about forty five minutes later she came and got me, and told me I was ready to go.Overall it was a great , the staff was friendly and they made me feel welcomed. I will be back. More

Not sure I trust them I took the car in because it has been making a ticking sound (like the oil was low or needed to be changed). I really wish I would of recorded it. At I took the car in because it has been making a ticking sound (like the oil was low or needed to be changed). I really wish I would of recorded it. At first a service man came and said they didn't hear anything but they were going to let the oil settle and try again. After an hour I get told that they didn't hear anything. My husband heard it, I heard it, and my son heard it, but they didn't. I get it in the car and start it....no noise. If you ask me they either added oil or actually done the oil change that didn't get done last time ir the last time not enough oil was added causing the noise. Wish I would have checked all that before taking it in. We are ready to trade in to anywhere but Kia. More

Excellent Great experience All were very friendly and gave me a very fair deal. I appreciated the time spent with me and the no pressure approach. Great experience All were very friendly and gave me a very fair deal. I appreciated the time spent with me and the no pressure approach. More

Excellent Brian was so helpful. Not over barren. Plenty of cars to choose from. He got us the car we wanted, and the payment! We will diffently be back for Brian was so helpful. Not over barren. Plenty of cars to choose from. He got us the car we wanted, and the payment! We will diffently be back for our next car More

Amazing! I was super pleased with the customer service from the time I arrived until the time I left in a new ride. Every one wanted what was best for me and n I was super pleased with the customer service from the time I arrived until the time I left in a new ride. Every one wanted what was best for me and not once did I feel overwhelmed More

Great service, just one issue with person I dealt with Always fast and great service on my car. I wasn’t pleased with the way I was treated by Nikki and personally do not want her to help me in the future. Always fast and great service on my car. I wasn’t pleased with the way I was treated by Nikki and personally do not want her to help me in the future. More

Great experience! Pierre was great to work with and he was able to find the vehicle we wanted. It was an enjoyable experience. Thank you Kia of Chattanooga!! Pierre was great to work with and he was able to find the vehicle we wanted. It was an enjoyable experience. Thank you Kia of Chattanooga!! More