Kia Of Chattanooga

Oil change/tire rotation Not sure why the oil change and tire rotation cost more than what was on the coupon I received in the mail from the Kia dealership. Overpriced and not Not sure why the oil change and tire rotation cost more than what was on the coupon I received in the mail from the Kia dealership. Overpriced and not explained clearly. I already knew my car would take synthetic oil but the service person still could not explain the extra cost. More

Tire under warranty Luckily, I purchased the additional warranty on my Soul's tires. Had a blowout that destroyed the entire passenger front tire. Service dept helped me Luckily, I purchased the additional warranty on my Soul's tires. Had a blowout that destroyed the entire passenger front tire. Service dept helped me get in touch with insurance and then fixed the tire same day it was towed in. They looked the car over and let me know what services I needed next to keep car in good working order. Got them to change oil at same time using a coupon they sent me. Ended up only paying $26 for everything! The employees were as happy as I was that it all didn't cost a fortune! Everyone is always nice, helpful, and friendly. Even sent the shuttle to pick me up when car was ready. Bonnie Blue and I are ready to hit the streets again! Hate car trouble but Kia of Chattanooga made it less painful! More

Straight Forward Buy I have avoided the process of having a “car note” for a long,long time.My wife needed a dependable vehicle and we went to Kia on Chapman rd.The experi I have avoided the process of having a “car note” for a long,long time.My wife needed a dependable vehicle and we went to Kia on Chapman rd.The experience was nice. More

I got a new vehicle that had some bad and irritating issues. Every time I called or came in someone was always there to help me.i had a problem vehicle that required several trips to service.I was always kept in Every time I called or came in someone was always there to help me.i had a problem vehicle that required several trips to service.I was always kept informed of what was being done and made sure I had transportation they would take me or get me a car.In the end after months of doing everything that could be done,it couldn't,be fixed.So they helped me get in another vehicle.You don't hear of that much.Everyone that I dealt with went above and beyond to make sure I was taken care of.First time KIA buyer that had a problem but will and have purchased another KIA because of care and concern everyone I worked with had for me and the issue I was having. More

Great Experience I came in not expecting to buy a car, but my car was literally smoking and had multiple problems with it. I was greeted immediately and the staff and I came in not expecting to buy a car, but my car was literally smoking and had multiple problems with it. I was greeted immediately and the staff and Joey were very helpful. More

Friendly and efficient This was my first time buying a brand new car and I was actually dreading it prior to my visit. I visited 5 dealerships total and this was by far my f This was my first time buying a brand new car and I was actually dreading it prior to my visit. I visited 5 dealerships total and this was by far my favorite. Brian made us feel welcome and he patiently answered all of our questions. There was no pushiness here and ultimately that played a huge part in my choice. At the last minute I changed my mind about the car color and once again he patiently made it happen. Love my 2020 Kia Sportage! More

Excellent service from Charlie in stevicing. Excellent service. No problems. Didn,t have to wait all day. Gave me info on what I will need on service visit. I didn,t feel pressure to have everyt Excellent service. No problems. Didn,t have to wait all day. Gave me info on what I will need on service visit. I didn,t feel pressure to have everything done in one day. More

Service review Polite personnel to deal with. Was just there for an oil change, asked for nothing else. Never had a bad experience with anyone there ever.. Polite personnel to deal with. Was just there for an oil change, asked for nothing else. Never had a bad experience with anyone there ever.. More

Amazing service! I have used this dealership many times and have always been taken care of with no issues. Even major repairs are taken care of lightning fast. Nikki m I have used this dealership many times and have always been taken care of with no issues. Even major repairs are taken care of lightning fast. Nikki millhorn was extremely helpful and knowledgeable. All around excellent service dept. More

Excellent Very informational and informative about the service provided. Great customer service and helpful. The whole staff was welcoming and offered helped. D Very informational and informative about the service provided. Great customer service and helpful. The whole staff was welcoming and offered helped. Definitely recommend Kia to anyway. More