Kia Of Chattanooga

It’s always been easy to make an appointment and go to kia for my services. I find out more stuff while i’m there about my car! kia for my services. I find out more stuff while i’m there about my car! More

bi-yearly service performed Excellent Service was performed by service department. Waiting room was clean and snacks were available. Water was cold and very good. Thank you Ch Excellent Service was performed by service department. Waiting room was clean and snacks were available. Water was cold and very good. Thank you Charlie Puckett. More

We were greeted the moment we got out of our car. Joey was our salesman and he took us in to speak with another gentleman, but I can't remember his name. Any way we were very pleased and we're very proud was our salesman and he took us in to speak with another gentleman, but I can't remember his name. Any way we were very pleased and we're very proud of our new Kia. More

Will never buy another Kia or come back to this dealer. Every time I have dealt with them it has been an awful experience. Poor service. Looking to now trade in my kia for a Honda. Every time I have dealt with them it has been an awful experience. Poor service. Looking to now trade in my kia for a Honda. More

Scott, Jeff and Allie were amazing. So very helpful and kind. They went above and beyond. My mom is so happy with her new car. kind. They went above and beyond. My mom is so happy with her new car. More

Great communication and a quick fix. They really stepped it up this time. I was really impressed with the fact that they went above and beyond to help address my concern and once they realized that it wasn’ it up this time. I was really impressed with the fact that they went above and beyond to help address my concern and once they realized that it wasn’t something that need to be replaced they didn’t charge for the issue. In this world we need more serviceman that recognize human plate and the challenges we face, and typically in the automotive environment it can be really stressful because it’s typically out of our control and understanding of what needs to be done. More

Got a flat tire on my 2019 Cadenza SXL. As I was traveling from way out of state. It was not repair able. They did not have my factory tire in stock. Asked if they would call anther kia dealership i traveling from way out of state. It was not repair able. They did not have my factory tire in stock. Asked if they would call anther kia dealership in the area they said no, or see if any where in town would carry that tire size. They said they would not call, or help with with an recommendation for a local tire ship. This was at 7am. They could try to get a tire by 4pm and see when they could work me in the service department. After being asked if i had purchased from them, I Felt I wasn't treated properly because I did not buy my car from their dealership. Made a few calls on my own found a local shop less than 2 miles down the road from Kia, that had my tire in stock. It took them less than 20 minutes to mount and balance my new tire. Then me and my family were back on the road with our vacation trip. When you spend $45,000 on their "flagship sedan" and are from out of town. The Kia dealership should help you any way they can, or at least point you in the right direction. Very disappointed in this dealerships customer service. Would be no stars if I could. I will reach out to corporate Kia when I get back home. More

Brooke was great keeping in touch with me Brian Awesome sells person and Clyde too just willing 2 stay over & take care of me . Love sells person and Clyde too just willing 2 stay over & take care of me . Love More

Great place, got exactly what I wanted and it didn’t take very long at all. Craig made everything work smoothly and i’m very satisfied! very long at all. Craig made everything work smoothly and i’m very satisfied! More

Great service !!! Went in for oil change was out within a hour. When they were finish they explain everything to me. They even pull my car out of the rain . hour. When they were finish they explain everything to me. They even pull my car out of the rain . More