Kia Of Chattanooga
Chattanooga, TN
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I have a 2013 Kia soul I have been very happy with the service I had Some battery trouble care of my car back to Kia and they fix the problem with no charge service I had Some battery trouble care of my car back to Kia and they fix the problem with no charge More
My only complaint is that Lyft or Uber was not included with the service. My previous Kia dealer provided it as no additional charge. Van pool is too slow, especially when there are multiple stops. with the service. My previous Kia dealer provided it as no additional charge. Van pool is too slow, especially when there are multiple stops. More
Kia is Chattanooga was great!! They were helpful with everything I needed! I would not want to buy my car anywhere else! They explained everything very thoroughly with buying my very first car! everything I needed! I would not want to buy my car anywhere else! They explained everything very thoroughly with buying my very first car! More
Very knowledgeable staff very friendly willing to answer any question explained the entire process from start to finish did not leave anything out very helpful. any question explained the entire process from start to finish did not leave anything out very helpful. More
This was my second vehicle purchase from this dealership and I was impressed once again by the staff that helped me. I reached out to Juan about a vehicle I was interested in and it got sold before I got to and I was impressed once again by the staff that helped me. I reached out to Juan about a vehicle I was interested in and it got sold before I got to come look at it but he kept watching for ones that he thought I’d like and he found just the one for me. I love my new vehicle. He was so kind and helpful throughout the whole process. The signing process was very easy, Clyde was great at explaining each document I was signing so the process moved quickly as well. When I went to pick up my vehicle the next day Juan had my vehicle super clean and ready to go. He helped me set up my Bluetooth and made sure I knew where everything was inside the car. I was very impressed. This vehicle didn’t have a spare key so Juan helped me out with that too. He directed me to Lucas in parts and he was very helpful as well. This staff is very professional and I will definitely be back to see them if/when I’m looking to purchase again. More
Everything went smooth and I got my car back a lot quicker than I thought it would take. I’m very pleased with the customer service I received. quicker than I thought it would take. I’m very pleased with the customer service I received. More
This dealership really came through for us. We'd not found a deal that would both pay off the financing on our trade in vehicle AND get us into a payment we could handle. John, our salesman, was clear o found a deal that would both pay off the financing on our trade in vehicle AND get us into a payment we could handle. John, our salesman, was clear on every point and down to earth. Never once tried to hustle us but instead worked to match us up with the appropriate car and plan. We even shared some restaurant tips! Then Matt worked the financial magic to make it happen. I highly recommend these guys. They made us feel comfortable, were consistently on the level with us about what would work within our parameters and what would have to be a no-go. You don't always get honest dealers but these guys appeared to be just that. We were very happy... These guys might just have to get cookies at Christmas this year! More
Expanded from a Soul to a Sportage to support a recently larger family. Craig and Matt are both straight shooters: gave me lots of room to talk with my wife and no pressure. Had to come back to fill out som larger family. Craig and Matt are both straight shooters: gave me lots of room to talk with my wife and no pressure. Had to come back to fill out some paperwork, but no biggie. Happy with my overall experience. More