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Kia Of Chattanooga

Chattanooga, TN

4.2
2,578 Reviews

2136 Chapman Road

Chattanooga, TN

37421

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Showing 2,578 reviews

November 01, 2020

Service personnel were very friendly and accommodating. The cost of services performed were reasonable. I would recommend your Service department to friends of mine. I will definitely b More

by reo63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nikki Millhorn
October 31, 2020

What a great experience we had at Kia of Chattanooga. Great help, great service. Super friendly staff. Would highly recommend Kia of Chattanooga to anyone..... this makes our forth vehicle purchased from More

by Dledford113
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hank Brown, Juan Salazar, Pierre Williams, Craig Pesnell, John Im, Scott Kephart, Joey cutrer, Laquesha Wood, Brian Daughtery, Dustin Young
October 31, 2020

Great maintenance experience. 25,000 mile maintenance was done well and efficiently. The waiting area was clean, and social distancing due to covid was planned for. More

by NCTALLMANCAT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Puckett
October 30, 2020

Charlie in service area is the best! Always friendly and goes out of his way to make everything right- top notch customer service .explains everything so that even I can understand More

by RMAZZ00
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Puckett
October 30, 2020

KIA did my recall fast and efficiently. I am very satisfied. I would recommend KIA to everyone I know. The service department was very courteous. More

by Drucillakendey
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Puckett
October 30, 2020

Great service, and great timing. Gavin helped me out along the way by keeping me updated and also helped me get a rental to keep my life going. More

by SHAUNMSPINO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Painter, Charlie Puckett, Jacob Hood, Nikki Millhorn
October 30, 2020

This is, in every way, a second-class service center. I have been here three times and will NEVER return to it. I do not like them nor do I trust them to do the work that is needed or to do it well. More

by glaynebaker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Charlie Puckett
October 29, 2020

Awesome staff and clean place. Helpful salesman. We had Brian as our salesman and he explained everything to me and was friendly and made sure we was placed in the car we wanted and could afford. I would a More

by Townsendjannell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allie Kang, Brian Daughtery
October 29, 2020

Jeffrey (finance) and Jon (salesman) were very friendly and professional. Answered all questions politely and never made you feel that you were a bother. Certainly recommend KIA of Chattanooga to anyone. More

by MATTY1853
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Im
October 29, 2020

I accidentally made my appointment to get my oil changed for the wrong day, but Jacob in the service department was able to fit me in so i didn’t have to wait any longer. More

by jaydenatl25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hank Brown, Jacob Hood
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