Kia Of Chattanooga
Chattanooga, TN
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Dustin was great from start to finish. He greeted us the moment we approached the lot and made me feel very comfortable car shopping for the first time. I told him the car I was interested in and he showed moment we approached the lot and made me feel very comfortable car shopping for the first time. I told him the car I was interested in and he showed me all my options and offered to tell me about similar options. I never felt pressured and I was able to confidently select the car I wanted. Clyde was very sweet as well and while I am more familiar with loans, having bought a house recently, he was still patient and kind despite having so many people in the dealership. I know they were both busy, but they made me feel like I was the only person that mattered when I had their time. I loved my experience from chatting with Lindsey's team online to picking out the car woth Dustin and agreeing to the loan with Clyde. Everyone was fantastic! I discovered my left blinker wasn't working shortly after I left the lot and Dustin got me right in and my car was fixed, for free, almost as soon as I parked it. I have loved my experience so far and I have both Dustin's and Clyde's cards if I ever have any questions. This experience has not only made me a Kia driver for life, but I'll definitely be changing mechanics to Kia as well. I am beyond satisfied. Thank you Kia of Chattanooga for having such wonderful staff and making such a rough time in my life much easier and better! More
Please forgive my previous review. My tire pressure was checked and repaired without my knowledge and I didn’t realize it until a couple days checked and repaired without my knowledge and I didn’t realize it until a couple days More
Thanks for making my first oil change a positive experience. The care was ready in the time frame you gave me when I checked in. I also wanted to thank you for helping out with my license plate in t experience. The care was ready in the time frame you gave me when I checked in. I also wanted to thank you for helping out with my license plate in the beginning of the COVID 19 shutdowns. I was afraid I would not get it on time and not only am I essential but I am a nurse. I appreciate your support. More
Always great Customer service and friendly faces. Fast call backs,and always ready to answer any questions I may have about my vehicle or service. call backs,and always ready to answer any questions I may have about my vehicle or service. More
They are always great with friendly people, excellent service, and quality products and facilities. The service department is always excellent, the work is efficient and always done in a timely manner. service, and quality products and facilities. The service department is always excellent, the work is efficient and always done in a timely manner. More
Don, Matt, and Clyde were fantastic to work with. Worked with me on a good deal for a new Forte that fit my budget. They were focused on me being fully satisfied with my investment in a new vehicle, and my with me on a good deal for a new Forte that fit my budget. They were focused on me being fully satisfied with my investment in a new vehicle, and my experience with them as a whole. More
I went to look and decide what I wanted my next car tobe in the near future. Scott and Clyde made the experience so easy and flawless. I left with the perfect car for me. TY so much. I will definitely r in the near future. Scott and Clyde made the experience so easy and flawless. I left with the perfect car for me. TY so much. I will definitely recommend y'all. More
Excellent service. Just what I have grown to expect. I was treated as if I was the only person there. I will never take either of my cars anyplace else was treated as if I was the only person there. I will never take either of my cars anyplace else More
Always a pleasure. Jacob in Service provides quality care, in a timely manner. I will always come back for service knowing my vehicle will be taken care of. care, in a timely manner. I will always come back for service knowing my vehicle will be taken care of. More
I was very impressed with the attention given us from the moment we drove into the lot until the moment we left the lot, after getting exactly the car and deal that I wanted! John Im was very knowledgeable moment we drove into the lot until the moment we left the lot, after getting exactly the car and deal that I wanted! John Im was very knowledgeable and helpful with all of our questions, plus he made great suggestions as well. Then Clyde Dempsey went the extra mile to get just the right financing option!! More