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Kia Of Chattanooga

Chattanooga, TN

4.2
2,579 Reviews

2136 Chapman Road

Chattanooga, TN

37421

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Showing 2,579 reviews

August 01, 2020

KIa of Chattanooga did a great of making my recent repair stress less. From the moment I arrived, they were on top of what needed to be done and worked efficiently to make that all happen. Their waiting faci More

by KWCARBONI
Recommend Dealer
Yes
Employees Worked With
Nikki Millhorn
August 01, 2020

Great Service I am always so impressed by the service I receive. The staff is friendly, goes out of the way to help. The staff is exceptional. More

by Africker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Puckett, Nikki Millhorn
August 01, 2020

Scott is a pleasure to deal with! He was extremely nice and never attempted to pressure me to purchase anything. Jeff, who processed my paperwork, was also very kind and a joy to work with. He made me feel More

by IRISH_MOON003
Recommend Dealer
Yes
Employees Worked With
Jeff in Financing who did my paperwork was GREAT and kind!, Scott Kephart
July 30, 2020

Service has always been a pleasant experience. I had my car detailed and was pleased with the outcome. I will use this service again in the future More

by ANGELA_GREER
Recommend Dealer
Yes
Employees Worked With
Charlie Puckett, Lucas Losey, Nikki Millhorn
July 30, 2020

Dropped vehicle off for oil change was told they would try to have it done by the end of the day. Got a call an hour later saying it was done. Very pleased with how fast it was. More

by JTCROSS0124
Recommend Dealer
Yes
Employees Worked With
Charlie Puckett
July 29, 2020

no parts in stock I made an appointment 3 weeks in advance for repair of a recall sent by KIA. After an 1-1/4 hr. appointment, I was advised that the part needed to be More

by DYER53217
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Charlie Puckett
July 29, 2020

Nikki was my primary contact in getting an initial service completed. She was incredibly helpful from start to finish. The Kia Service Center was timely and efficient. More

by MLAWSON10
Recommend Dealer
Yes
Employees Worked With
Robert Painter, Charlie Puckett, Jacob Hood, Nikki Millhorn
July 29, 2020

My sales representative was very informed and helpful. Ir was a pleasant to work with him. Thank you for making this sales transaction simple and easy for me. More

by WHITEHEADBBW
Recommend Dealer
Yes
Employees Worked With
John Im
July 29, 2020

I love my Kia but I will never by another because of the service department. I had a 2:00 appointment for a recall and at 2:40 my car had not been moved from the service drive in areas. When I asked about i More

by CINDIARENDALE
Recommend Dealer
No
Employees Worked With
Charlie Puckett
July 29, 2020

I had awful service. They did not check my tire pressure gauge and it was 2x what it should have been. Also, my oil change took over 2 hours which made my sister late for work. More

by Kate
Recommend Dealer
No
Employees Worked With
Nikki Millhorn
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