Kia Of Chattanooga

I had an oil consumption issue with my car. Nikki was absolutely amazing! Every visit she was very polite and kind! Thank you so much!! absolutely amazing! Every visit she was very polite and kind! Thank you so much!! More

I was told I needed immediate replacements of brakes and tires at an exorbitant price. Found much cheaper(like 1/2) price! Very unprofessional. I do not feel I can trust this service department tires at an exorbitant price. Found much cheaper(like 1/2) price! Very unprofessional. I do not feel I can trust this service department More

After being treated like garbage at Mountain View Ford of Chattanooga we decided to take our 2014 Ford Focus to Kia of Chattanooga to see what deals they could get us. Brian Daughtrey got us in a brand new c Chattanooga we decided to take our 2014 Ford Focus to Kia of Chattanooga to see what deals they could get us. Brian Daughtrey got us in a brand new car the same night AND our payments are only $70.00 more for a 2020! Highly satisfied! More

Brian went out of his was to make sure I got everything I wanted out of the car that fit inside of my budget and wasted no time helping find want I wanted. wanted out of the car that fit inside of my budget and wasted no time helping find want I wanted. More

I was unaware of the charges for a tire rotation. I was not told beforehand. I also did not ask before service. Please make certain u have informed clients not told beforehand. I also did not ask before service. Please make certain u have informed clients More

The guys at Kia did a great job! They were patient, yet informative. They helped me find the best option, and they helped me make the best choice I’ve made all year! #iLoveMyKia informative. They helped me find the best option, and they helped me make the best choice I’ve made all year! #iLoveMyKia More

Excellent customer service I got there at 11:30 a.m. and it was out before 2:30 p.m. with my new car thank you Scott you're awesome!! it was out before 2:30 p.m. with my new car thank you Scott you're awesome!! More

This has to be my worst experience with Kia. I dropped my car off Tuesday. Wednesday I hadn’t heard from anyone. I called 3 times on Wednesday, left messages, never heard back from service or the service man car off Tuesday. Wednesday I hadn’t heard from anyone. I called 3 times on Wednesday, left messages, never heard back from service or the service manager. Thursday I called 3 more times.. still no one answers their phones nor returned my phone calls. By 445 on Thursday the receptionist advised me all the managers had left for the day. This deeply upset me because I had left them voicemails. So in my eyes they have unfinished business and decided to leave for the day. At this point I called customer service and explained my situation. I just wanted to hear from someone at this point. He emailed the regional manager. And magically by 10am the following morning the service department returned my phone calls. I was even able to get the service manager on the phone . They were unable to diagnose the problem. Which is frustrating because they had my car for 4 days and my car has this problem pretty regularly.. I’m greatly disappointed More

Jacob and Nikki went out of their way to communicate with me every step of the maintenance done on my vehicle. I could not be happier with the outcome. me every step of the maintenance done on my vehicle. I could not be happier with the outcome. More

Juan was a very helpful consultant. He knew the vehicles and answered questions. He did a good job and earned our business. We would work with Juan again. and answered questions. He did a good job and earned our business. We would work with Juan again. More