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Kia Of Chattanooga

Chattanooga, TN

4.2
2,579 Reviews

2136 Chapman Road

Chattanooga, TN

37421

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Showing 2,579 reviews

July 23, 2021

Slow service, friendly staff,slow service professional staff but very very slow. Be ready to sit for a while because service is slow. I’m also very very very sick of the commercial with the phone ringing, More

by Sick of the commercials
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chad Butcher
July 06, 2021

I had to take my car in for a inspection for a oil cap that was left off and they were so nice about it. They even gave me my next 2 oil changes free. Great team. More

by Terriyoung670
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hank Brown, Juan Salazar, Pierre Williams, Craig Pesnell, John Im, Scott Kephart, Joey cutrer, Laquesha Wood, Brian Daughtery, Dustin Young
April 27, 2021

They cheat customer and force them to buy products that They cheat customer and force them to buy products that one does no need .I will never go back to that site and recommend to my friends no to do bu More

by rubenbetancurt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Clyde Dempsey
January 04, 2021

Had my daughter in laws car in for repair. During the test drive got in a wreck and totaled the car (not there fault) Now heres the messed up part the wreck was on Alabama highway In Georgia 16 miles fro More

by ianemslie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
blakeley jackson
November 17, 2020

They are friendly and very helpful. They did a great job. He answer my questions that I had. He walked me to my car and left it running for me it was very helpful. Thank you for a wonderful job and bein More

by AHOLLINGSWORTH1725
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Painter, Charlie Puckett, Jacob Hood, Nikki Millhorn
November 15, 2020

John and Ally made the buying process very easy for me and helped me find the right car to fit my needs for me and my wife More

by TROYPARRISH97
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ally, John Im
November 15, 2020

Wonderful experience. The staff was friendly and helpful and answered all of our questions. I'm nervous when making big purchases but they helped me. More

by RAHARDIN76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allie Kang, Pierre Williams
November 15, 2020

Went in for a oil change, tire rotation, and for a slow leak in my tire. Came back and they said they did the oil change and rotation but couldn’t find the leak. Well. Leak is still there and in the same t More

by hankinsmckenzie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don’t remember
November 15, 2020

Best experience I have had with purchasing a new car! Customer service, finance office, trading in, you name it! I was on a short timeline and they got me in and out. I feel I got a great deal with my ne More

by SHELBY.NEWELL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff in finance. , John Im
November 14, 2020

Had to have some recall work done on my car. Great service and communication. The work was done at the time they said it would be done More

by Nate
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Puckett