Kia Of Chattanooga

Great service at sales and service. Joey was awesome and the best salesman I've ever encountered. I recommend kia of Chattanooga to all my family and friends. Staf at sales and service. Joey was awesome and the best salesman I've ever encountered. I recommend kia of Chattanooga to all my family and friends. Staff seemed to really car about the individual and not the profit. More

Great Service! Took my new Kia Soul to the Kia of Chattanooga dealership for oil change and tire rotation. They were very efficient and offered great customer servic Took my new Kia Soul to the Kia of Chattanooga dealership for oil change and tire rotation. They were very efficient and offered great customer service! More

Excellent I'm very thankful that I gave kia of Chattanooga a chance they have great deals and really try to work with you. Brian the sales person was awesome an I'm very thankful that I gave kia of Chattanooga a chance they have great deals and really try to work with you. Brian the sales person was awesome and Jeff who done my paper work was as well. More

Horrible Went in for a oil change and warranty issue plus a recall. It took 6 weeks to get my car back. They ordered wrong color seat. Gave us a Nissan Altima Went in for a oil change and warranty issue plus a recall. It took 6 weeks to get my car back. They ordered wrong color seat. Gave us a Nissan Altima for rental when explained my wife is handicapped and this wouldn't be ok. Was informed we could get an upgrade through Enterprise but when we contacted them it was not approved in system. I asked for a discount on oil change for this extreme hassle and was told no. I really wish we had not gotten a kia now. More

Defective parts Had the turbo replaced. Did not fix the problem and while they were trying to find the problem it blew up the motor. They found out that they turbo wa Had the turbo replaced. Did not fix the problem and while they were trying to find the problem it blew up the motor. They found out that they turbo was defective and Kia replaced the the motor it took them about a month to get the car back to us but they did put us in a rental car. So far everything is good after all the repairs.. only thing I wish they had done was stayed in more contact with us about what was going on. After a month I called to find out where we were at on getting our car back More

Oil change took too long My oil change was expected to take 60 minutes (too long in my opinion ) for a scheduled appointment. It took a total of 90 minutes. The explanation My oil change was expected to take 60 minutes (too long in my opinion ) for a scheduled appointment. It took a total of 90 minutes. The explanation I was given was the car was washed after the oil change. Plus I had to ask where my car was, instead of a staff member letting me know it would take longer than planned. If I had been informed ahead of time I would have declined the car wash. Instead, I showed up to work later than I expected. 60+ minutes for a standard (and scheduled) service makes me more inclined to use a quick change service closer to home/work. More

Jacob was amazing! Quality customer service and communication from the word GO! He kept me in the loop and informed on the service of my vehicle and identified a problem Quality customer service and communication from the word GO! He kept me in the loop and informed on the service of my vehicle and identified a problem that was becoming a huge concern and is now a problem of the past! More

awesome I just bought my second Kia Soul. I had my first car for almost 8 years and not had any problems out of it. I just bought my second one and dont antic I just bought my second Kia Soul. I had my first car for almost 8 years and not had any problems out of it. I just bought my second one and dont anticipate having any issues. I was treated very nicely and with respective from the sales to the finance dept. More

Great service Service dept very friendly and got my car serviced in a reasonable time. Staff is always friendly and helpful in explaining what was done. Would reco Service dept very friendly and got my car serviced in a reasonable time. Staff is always friendly and helpful in explaining what was done. Would recommend KIA to anyone. More

Was great and very professional. Hank was the dealer who took care of me and my fiancé. Hank was upfront with us the entire time, made sure we understood everything and was such a big Hank was the dealer who took care of me and my fiancé. Hank was upfront with us the entire time, made sure we understood everything and was such a big help. Him and mike were very professional and very helpful. Hank took his time to explain everything and to make sure we knew what we was getting. I would definitely recommend hank to anyone buying from Kia. More