Kia Of Chattanooga

Joey was personable and professional. Joey was my primary sales rep. Everyone was super nice and easy to deal with. I would buy from them again. It was a good experience. Joey was my primary sales rep. Everyone was super nice and easy to deal with. I would buy from them again. It was a good experience. More

Visited for warranty repair on exterior trim Service was for new tires and exterior trim. Representative measured tires and found they were not ready to be replaced. Exterior trim repair was und Service was for new tires and exterior trim. Representative measured tires and found they were not ready to be replaced. Exterior trim repair was under warranty. More

Awesome Friendly and fast and explained what was wrong or not wrong with my vehicle They also I asked my vehicle for me I will return for service again Friendly and fast and explained what was wrong or not wrong with my vehicle They also I asked my vehicle for me I will return for service again More

1st Time Customer This was my first time at Chattanooga Kia having recently moved from another state. I brought my car in for the recommended 15,000 mile check-up. In a This was my first time at Chattanooga Kia having recently moved from another state. I brought my car in for the recommended 15,000 mile check-up. In addition, the Service Dept helped restore Android Auto by completing an upgrade I thought I had performed. A clean, comfortable waiting area complete with coffee and snacks is available for those who choose to wait for their vehicle. I was impressed with the friendly, efficient service (they even ran my car through the carwash!) and will definitely continue to have my car serviced at Chattanooga Kia. More

Too late I went in for an oil change and i was asked if i wanted my car washed i said sure. I got my car back and it wasnt washed. Also no sticker on the wi I went in for an oil change and i was asked if i wanted my car washed i said sure. I got my car back and it wasnt washed. Also no sticker on the windshield to let me know when the next oil change was due More

Had to pay for their manufacturing issue I just wanted to give my feedback to your Kia dealership. At first, I was happy with the service department, they were able to answer all my questions I just wanted to give my feedback to your Kia dealership. At first, I was happy with the service department, they were able to answer all my questions and call me back in a timely manner. Then, after I agreed to have the work done, it all went downhill fast. I know this is standard in today's times to get someone's business and then be rude after the work has been started, but this is not how you stay in business for the long haul. My car was there over a month, I couldn't get any calls back from the service department, my airbag light was supposedly on (it wasn't on when I took it in) and they needed to replace the clock spring. I told them to go ahead but I wanted the old clock spring to verify the repair. Guess what I didn't get? The old clock spring. That's because the repair wasn't done. So great... You scammed me out of $300. Toyota or Volkswagen will be getting $40,000 from me when it is time to buy a new car. Also, my left fender is scratched all to xxxx, and I was told I needed new tires (they have less than 100 miles on them). A friend of mine took her car to Kia of Cleveland and had none of these problems. She got her car back in just over a week and took hers in after me. If I need anything in the future, I'll drive right by your dealership and head that way. That's a shame because I have told people for years that I drive a Kia optima and they laugh. I have always stood by my car and argued with them about how nice it is. I guess they were right though, and that's a shame. More

My Experience My experience at Kia was wonderful. Juan did an awesome job. I will definitely recommend my friends to Kia and to see Juan. I’m telling all my family My experience at Kia was wonderful. Juan did an awesome job. I will definitely recommend my friends to Kia and to see Juan. I’m telling all my family and friends🥰🥰🥰 More

Oil change Had a great experience at kia. The front desk was real nice. The waiting room was great.i was surprised that i had the Maintenance package. It sats i Had a great experience at kia. The front desk was real nice. The waiting room was great.i was surprised that i had the Maintenance package. It sats i have to pick employee but i dont see his name and tommy helped me .great guy More

Customer service was great! This was my first time purchasing a vehicle. My salesperson knew exactly what I wanted when I described what I was looking for. My experience at KIA w This was my first time purchasing a vehicle. My salesperson knew exactly what I wanted when I described what I was looking for. My experience at KIA was great! I love my new vehicle and will definitely recommend this place to others! More

Superior Service & Staff I was a walk-in today for my Service. No trouble at being worked in an within an acceptable time. Had an enjoyable ride to my home, waited an was pick I was a walk-in today for my Service. No trouble at being worked in an within an acceptable time. Had an enjoyable ride to my home, waited an was picked up by the Kia Shuttle, took back to dealership when my car was ready..Will most definitely be back at my next service or with any issues or concerns. More