Kia Of Chattanooga
Chattanooga, TN
Filter Reviews by Keyword
By Type
Showing 2,579 reviews
Though I bought my car from another Dealer KOC took care of me like i was their own. I was facing a bad engine in a car I just bought and wasn't halfway on payments yet. I was scared and frustrated. Gavin s of me like i was their own. I was facing a bad engine in a car I just bought and wasn't halfway on payments yet. I was scared and frustrated. Gavin set my mind at ease first call and didn't change through the whole experiance. And my repair did not cost me a cent. That's huge! If you make me nitpick anything i would say keeping customers informed on progress would be nice. Like a site we could log into and see what's been done so we don't have to call.. Thank you for being there for me! More
First time at Kia of Chattanooga and it was a great experience. Everyone was so nice and answered all my questions. They even walked me to my car and opened the door for me when I was leaving. I had a experience. Everyone was so nice and answered all my questions. They even walked me to my car and opened the door for me when I was leaving. I had a light on in my car that would not go away and they took care of it and checked the pressure in all my tires. Will definitely be back for any service needs for my Kia Soul! More
Brian was very helpful and laid back. Was able to answer questions, offer advice. I mentioned I wanted an orange Forte GT-Line, but they only had white and blue, so I was gonna settle for blue. When we went questions, offer advice. I mentioned I wanted an orange Forte GT-Line, but they only had white and blue, so I was gonna settle for blue. When we went back inside to start the paperwork, Brian asked about an orange one that he thought was already sold, and turns out it wasn't (had just been brought back from test drive). He didn't have to check; I had already agreed to buy the blue one. But he did, and I'm happier. More
This is the second time I’ve purchased/leased a car at this dealership. I had a unique situation and started my purchase over the phone. Allie was caring and considerate. She took care of my initial need this dealership. I had a unique situation and started my purchase over the phone. Allie was caring and considerate. She took care of my initial need and then had me work with Pierre. Pierre did an amazing job. He was a consultant, not a pushy car salesman. He listened to my needs, discussed all my options and made a recommendation. I am very grateful he worked with me that day. More
Everything was good, I had a overall easy and great experience. Thanks so much I really appreacite it. Will be back whenever I need anything done! experience. Thanks so much I really appreacite it. Will be back whenever I need anything done! More
Upon arriving to the dealership. Lindsy,called and set us up with a salesperson. "Dustin" he was great. he tried hard to accommodate us. and helped us find our car. great hospitality, from everyone... we lov up with a salesperson. "Dustin" he was great. he tried hard to accommodate us. and helped us find our car. great hospitality, from everyone... we love our suv... thanks to the staff, of KIA of chattanooga...we will be back... More
Absolutely enjoyed buying my Sportage from this dealer. Brian listened to what I wanted and found me the perfect choice. He was very knowledgeable about all the cars on the lot. No pressure to buy and they Brian listened to what I wanted and found me the perfect choice. He was very knowledgeable about all the cars on the lot. No pressure to buy and they worked with me on financing. Go see them and drive away in your dream Kia!!! More
On Wednesday October 14th, I had a 3:30 appointment for a headlight replacement. Upon arrival, Charlie was extremely friendly, and eager to help. However, while a headlight replacement only takes a short whi headlight replacement. Upon arrival, Charlie was extremely friendly, and eager to help. However, while a headlight replacement only takes a short while, it was a few minutes before 5:30 when everything was finally completed. Although I do understand things happen, and some days can be a little busier than others, I waited for two hours before I got an update on why it was taking so long, and even that was only because of the initiative that I took to ask. When I finally did ask for assistance, I was told that the bulb needed for my headlight wasn’t present at the dealership, that it had been ordered, and I was waiting for it to arrive. But this was an extreme inconvenience. As I had scheduled an appointment a day before, there was ample time for the bulb to be ordered prior to my appointment. It also would have been nice to be informed about the delay during the time of my arrival. I depend on KIA for service needs often, and I can say this was by far the worse experience with KIA I’ve ever had. However, I hope for a better experience in the future. More
So far so good as everything seems to be fine with the new car and we will see how the service works out in the future. I still have to come in and sink my android phone with the car. I will probably stop new car and we will see how the service works out in the future. I still have to come in and sink my android phone with the car. I will probably stop by and see Dustin next week as I now have a Google Account and pass word. More
Excellent Service Juan was very nice, helpful, and Excellent Service Juan was very nice, helpful, and professional. He went out of his way to make sure that we were happy and satisfied Thanks Agai Excellent Service Juan was very nice, helpful, and professional. He went out of his way to make sure that we were happy and satisfied Thanks Again More