Kia Of Bradley

Save your money and time! I apologize for the long review but if you are considering buying a car from Kia of Bradley you can’t afford not to read it. Outside of our sales pers I apologize for the long review but if you are considering buying a car from Kia of Bradley you can’t afford not to read it. Outside of our sales person this was the worst buying experience of my life! I bought 2 cars in cash and it was a disaster. We bought a 2013 Chrysler 200 and a 2006 Pontiac G6. I told them I needed 2 two safe and reliable cars. They sold me a G6 that didn’t make it 25 miles before it wouldn’t start. Of course they refused to fix it......even after Derek the sales manager promised a solution. The service department clearly does very little when inspecting the cars. They did enough to get the check engine light off and then sold it. I was told by the sales manger the G6 would be reliable enough when it left that he would feel comfortable putting his 16 year old in.........yet the services department looked at it and did not one repair! Of course that was after we had it put on a computer AND GAVE THEM THE CODES!! I was also told that I would get the $60(for the tire they promised to fix and didn’t) back in labor on the G6. Well that didn’t happen. When it comes down to it they screwed my 15 year old out of $1,500 that he worked 2 years detasseling and baling hay to make. I asked to find a solution that was fair to both parties. I was more than welling to fix the wheel bearing and sunroof but wanted Kia of Bradley to fix the emissions issue and the transmission problems. I feel those are things that would have been found in a half decent inspection and the car had codes coming up for both. How does Kia of Bradley think it’s good business to sell cars that quit after 25 miles?! Don’t get me wrong I understand that when you buy a used car you run a risk of issues, but I have been buying used cars since 1996 and have never had this many issues nor have I ever been screwed over this bad!! I had to write 3 checks because they looked at someone else’s paperwork and charged me to much tax. It took a considerable amount of time and there was no financing involved. The sales manager did ask me if I would let them run my credit because I am assuming he thought I was writing bad checks! What a joke! Even my sales person was embarrassed and apologized! If I wanted you to run my credit Derek I would have financed the cars! The second car I bought had a tire light on warning of low air. We had to air that tire up 3 times on the way home even after I was told by 2 sales reps it would be taken care of. We took the car to a tire place and was told the tire was plugged in a place that it’s not even legal to put a plug in! I own my own businesses and one of which is a retail store so I understand the customer service aspect. I know sometimes you just can’t please someone. That’s not this situation at all. I was more than willing to compromise, but unfortunately Kia of Bradley is nothing short of cons. They make promises and guarantees they have no intentions of honoring. I will never return to this dealership and I hope Mackenzie considers going somewhere with some integrity, customer service, and honesty! She’s a great sales person and working for a place like that will give you a bad reputation. More

10% off any maintenance coupon??? Took my car in for maintenance and I had a 10% off "any" maintenance coupon which Kia of Bradley sent me. Upon reviewing the bill I noticed the discou Took my car in for maintenance and I had a 10% off "any" maintenance coupon which Kia of Bradley sent me. Upon reviewing the bill I noticed the discount seemed errant. When I questioned the service advisor he said it was for parts only. The coupon clearly states "any" maintenance, does not say parts only. I argued to no avail. Never had any issues until now. All new staff I noticed as well. Dealership appears to be in a state of flux. Very disappointed. More

Makes me want to buy a car I love going to Kia of Bradley. My family and friends drive over an hour for our services and to upgrade our cars. I feel like Norm at Cheers. Everyon I love going to Kia of Bradley. My family and friends drive over an hour for our services and to upgrade our cars. I feel like Norm at Cheers. Everyone there knows my name. If your not in the market for a new car they make you want to buy one anyway because they're so nice. The General Manager, Darrin always makes it a point to come say hi and make sure I don't need anything. The mechanics handle my car like it's their own. I never feel like I'm being upselled. I've even compared their prices for cars and service to other shops and dealerships. They can't be beat. More

Review Kendall kupferer did an incredibal job helping me get a car im extremely pleased by her service and the service here is great i would recamend this st Kendall kupferer did an incredibal job helping me get a car im extremely pleased by her service and the service here is great i would recamend this store to people More

Great Experience! The whole staff was wonderful. A.J. and Daniel were so helpful.They made the process so easy. They gave us a great deal. I would highly recommend this The whole staff was wonderful. A.J. and Daniel were so helpful.They made the process so easy. They gave us a great deal. I would highly recommend this dealership! More

Awesome!! Kendall went about and beyond to meet all my needs and I couldn't be happier!!! Thank you so much Kendall and the Kia team!!! Kendall went about and beyond to meet all my needs and I couldn't be happier!!! Thank you so much Kendall and the Kia team!!! More

Thank you Kendall and Rich I am so grateful I went here. I was able to get a nice car for what I can afford monthly. They treat you with respect and don't judge you. Great exper I am so grateful I went here. I was able to get a nice car for what I can afford monthly. They treat you with respect and don't judge you. Great experience. More

Ask for Kendall! Kendall is professional, helpful and knowledgeable and will get you in the vehicle you want and at a price that you can afford. Go see her! Kendall is professional, helpful and knowledgeable and will get you in the vehicle you want and at a price that you can afford. Go see her! More

Best experience ever buying cars I walked in to buy my 18 year old son his first car. I was met immediately with a friendly greeting. I was never felt pressured. They came back wit I walked in to buy my 18 year old son his first car. I was met immediately with a friendly greeting. I was never felt pressured. They came back with 3 options that might work for us. This is the first time that the sales team, at other dealerships) didn't high ball me and have to return to the finance guy 2-3 times to finally come back with their "best offer". The manager came out to us!!! Wanted to know our situation and what would work for us!!! I never felt pressured. The experience was so good. the deals so great (they were clearing '18's off the lot to make room for 19's.... we left with 3 cars. I would recommend the sales team to anyone. More

Excellent Very helpful, true to word, John & Darren & Nick we’re very honest & we enjoyed the experience! This is the third Kia we have bought every two years! Very helpful, true to word, John & Darren & Nick we’re very honest & we enjoyed the experience! This is the third Kia we have bought every two years! More