Kia Of Bradley

Previously purchased 2 cars from here and had great service. My daughter went to purchase a car from here, after some back and forth, they came about a deal… paperwork comes, and my daughter a fresh 18 service. My daughter went to purchase a car from here, after some back and forth, they came about a deal… paperwork comes, and my daughter a fresh 18 year old, with not much credit history, but still pulling a 770 credit score, has me with her for some down payment assistance. What do you know as soon as I leave happens… a week later my daughter calls me- hey mom, my papers say my car payments due in like 2 weeks, we go up there, they tell us don’t worry about it, it’s June 1st. We get a hold of the loan servicer, to get an account number so my daughter can access the portal, and what do ya know, car payments due in 5 days! She calls the the salesman, I yell, not his fault he was misinformed, but I tell him Kia should be making her first payment for the miscommunication, he calls back, they don’t care and hang up. Amazing how customer friendly they are. Trade in numbers were wrong, down payment wasn’t right because I’m the one who paid it, and the interest rate she was charged you would’ve thought her credit score was a 310, yes my daughter should’ve paid more attention… but on top of it, for the salesman to tell my kid to call the loan company and explain to them that she just put all her money to get this car etc…. Why should she lie to them when you’re the one who lied? It’s not her? But hey as long as you got that commission in your pocket, and another cars off the lot right. I have 2 more kids about to drive one in June and one in December and twins shortly after, and I don’t care if they’re selling cars for $5, I will make sure not a single one of my next cars comes off their lot, I’d rather pay 10 times more for loyalty and honesty than deal with the crap show and lies that I encountered these past few weeks More

Did not get any response from them about the car I was inquired about. I would not recommend this car company to anyone. inquired about. I would not recommend this car company to anyone. More

They never contacted me back. Wouldn’t recommend trying to reach out since they don’t obviously want business Wouldn’t recommend trying to reach out since they don’t obviously want business More

I never head anything from this dealership. They never called me never emailed me back or anything. They put forth zero effort, so I got a car elsewhere. They never called me never emailed me back or anything. They put forth zero effort, so I got a car elsewhere. More

The sales team was very helpful and informativ,they also knew alot about several different cars/trucks I was interested in there wasn't alot of let me ask this person or that person or say I don't know whil knew alot about several different cars/trucks I was interested in there wasn't alot of let me ask this person or that person or say I don't know while trying to steer you towards a more expensive car.No haggling or hovering but happen to be there when needed or if I had a question almost like going to buy a car with 1 of your buddies.I had a great experience and plan on buying my next car here More

Had a great car buying experience at this dealership. My salesperson, Jim, was very helpful, patient and professional. Derek, who is one of the managers stopped by just to make sure that I was perfectly My salesperson, Jim, was very helpful, patient and professional. Derek, who is one of the managers stopped by just to make sure that I was perfectly satisfied. Love my new Sportage! Comfortable roomy, and very high tech. Definitely a five star experience! More

Wish I could give 0 stars! !! Beyond horrible experience!! They should even lose their business license with the village!! !! Beyond horrible experience!! They should even lose their business license with the village!! More

I never received a response back to the email I sent to them about the car I seen on line them about the car I seen on line More

They didn't have any of the 5 Niros that Cars. com said they did. They said they have contacted Cars.com, but the listings never leave. Makes me very skeptical believing anything I see on Cars.com. com said they did. They said they have contacted Cars.com, but the listings never leave. Makes me very skeptical believing anything I see on Cars.com. another dealer in Cookeville, TN told me the same thing. More

Jim was very helpful and the quickest most thorough salesman I have ever met and will definitely be getting all my future vehicles from there. salesman I have ever met and will definitely be getting all my future vehicles from there. More