Kia Of Bradley
Bradley, IL
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105 Reviews of Kia Of Bradley
The sales team was very helpful and informativ,they also knew alot about several different cars/trucks I was interested in there wasn't alot of let me ask this person or that person or say I don't know whil knew alot about several different cars/trucks I was interested in there wasn't alot of let me ask this person or that person or say I don't know while trying to steer you towards a more expensive car.No haggling or hovering but happen to be there when needed or if I had a question almost like going to buy a car with 1 of your buddies.I had a great experience and plan on buying my next car here More
Had a great car buying experience at this dealership. My salesperson, Jim, was very helpful, patient and professional. Derek, who is one of the managers stopped by just to make sure that I was perfectly My salesperson, Jim, was very helpful, patient and professional. Derek, who is one of the managers stopped by just to make sure that I was perfectly satisfied. Love my new Sportage! Comfortable roomy, and very high tech. Definitely a five star experience! More
They didn't have any of the 5 Niros that Cars. com said they did. They said they have contacted Cars.com, but the listings never leave. Makes me very skeptical believing anything I see on Cars.com. com said they did. They said they have contacted Cars.com, but the listings never leave. Makes me very skeptical believing anything I see on Cars.com. another dealer in Cookeville, TN told me the same thing. More
Jim was very helpful and the quickest most thorough salesman I have ever met and will definitely be getting all my future vehicles from there. salesman I have ever met and will definitely be getting all my future vehicles from there. More
left numerous messages for used car dept. never returned call. not answering phone either, went back to operator. took money elsewhere. never returned call. not answering phone either, went back to operator. took money elsewhere. More
If I could give 0 stars I would. My mother in law and I worked with Allison after having previously been in contact with Robert before the vehicle I was looking for had come in. We b My mother in law and I worked with Allison after having previously been in contact with Robert before the vehicle I was looking for had come in. We began working a deal on a car that they wouldn’t even let me test drive because it hadn’t been PDI’d yet, even though Robert told me I needed to come in first thing in the morning to negotiate or this might “slip my finger tips.” The owner, Greg, was shouting at us because we wanted more for our trade. He spit food all over the table as he was shouting and told us “$500 less on your trade is $8 more a month in your payment, if you can’t afford that then I don’t know what to tell you” If $500 isn’t that much to you then why not pay the extra for the trade, Greg? Lost the deal over that. When we called back and were willing to accept their trade offer because it was the car I wanted, there was 8 minutes until my third party financing closed (the bank). Robert screamed at my MIL and told her that she needs to figure it out and she has 8 minutes to get the buyer’s order to the bank and back. He then proceeded to say he didn’t know what we expected him to do and that they wouldn’t hold the car nor take a down payment and that if the car sold in the remaining three hours that they were open then “oh well.” Very unprofessional, rude, and downright belligerent. It is unbelievable that they still manage to keep their doors open with such a lack of customer service skills. I would ride my bike through 2 feet of snow before ever considering buying a car from Kia of Bradley again. The car is still on their lot 3 days later BTW so they must have some real interest, huh? More