Kia Mall of Georgia

EXCELLENT SERVICE FROM START TO FINISH I had the most wonderful service from start to finish. I spoke with Rusty on Thursday. He followed up Friday. Because of Rusty caring I came in Satur I had the most wonderful service from start to finish. I spoke with Rusty on Thursday. He followed up Friday. Because of Rusty caring I came in Saturday and worked with Rusty and Maddie. I drove out that night with my 2016 Sorrento. Maddie and Rusty are the best to work with. They give no fluff but give it to you straight. Customer service was top notch. I had a really bad experience so it was very refreshing to work with people that care about your wants and needs. Because of the excellent service given to me by Maddie and Rusty I recommended another couple that also bought a 2016 Sorrento from them. Thank you for the EXCELLENT experience. More

Excellent Car salesman, Good Finance Employee Chris was very professional, knowledgeable, and pleasant to work with. We arrived late around closing time. Chris was very patient and respectful Chris was very professional, knowledgeable, and pleasant to work with. We arrived late around closing time. Chris was very patient and respectful of our specific requests. Financial person could have explained options and rebates with better understanding for us to determine the best financial agreement. Rebates and promotions offers were too confusing. Overall we are very pleased with services. More

OUTSTANDING TEAM! ! An exceptional team from Mike Hightower in Service, Phil Davidson in Sales (who came highly recommended by another customer and exceeded my expectatio An exceptional team from Mike Hightower in Service, Phil Davidson in Sales (who came highly recommended by another customer and exceeded my expectations), Natalie Watson in Finance to the Sales Manager Robert Baptiste. Every member of this team was kind, easy to deal with and made buying a vehicle comfortable experience. Very greatful! Clearly a group of genuinely nice people. More

Purchase of new car Chris Gardner was very knowledgeable about the vehicles. He was accommodating to my car preference. He is a true professional. I would recommend him t Chris Gardner was very knowledgeable about the vehicles. He was accommodating to my car preference. He is a true professional. I would recommend him to anyone. More

Feel comfortable sending Friends and Family here! Long story short, I sent both my Mother and Sister here to see Robert Baptiste. They were both in the market for different vehicles than what they cur Long story short, I sent both my Mother and Sister here to see Robert Baptiste. They were both in the market for different vehicles than what they currently had. I personally work in the automotive industry but live in Colorado, so I could not assist in the process of finding them vehicles. I sent them both to see Robert, who'm I know through the industry. Needless to say, he personally took them under his wing on a busy day. Showed them both what options fit their needs the best, and put them both in new cars in the payment range they needed to be in. Robert got my sister in a brand new Kia Sorento as a first time buyer at a great deal. My Mother's deal was a bit more complex with her trade-in vehicle, but Robert worked with her for the majority of the day on a busy Saturday and made it happen. All I have heard from the both of them was how grateful they are to have had the referral to Robert. Both have stated how they know they would not have received the same treatment from any other dealership. Even when other dealership employee's were not on the same page as him, he took over the deal and made sure both of them were treated like family. I can not thank Robert enough for his hard work and dedication to customer service. I will never hesitate to send anyone I know in the market for a new or pre-owned Kia to Mall of Georgia Kia, and I know they have earned life long relationships with both my Mother and Sister! More

Great Service As a first time car buyer I went into the process a little bit stressed out and unsure. Chris, our dealer, helped to make the experience a good one. As a first time car buyer I went into the process a little bit stressed out and unsure. Chris, our dealer, helped to make the experience a good one. More

New Optima The staff at Mall of Georgia Kia was fantastic! That was by far my best experience buying a car I have had. I strongly recommend them and will be retu The staff at Mall of Georgia Kia was fantastic! That was by far my best experience buying a car I have had. I strongly recommend them and will be returning Myself for my next car purchase. More

Pleasant & professional; Focused on satisfying customers I've worked in the car industry for over 10 years and have researched hundreds of dealers across the country. I live in Atlanta and recently bought a I've worked in the car industry for over 10 years and have researched hundreds of dealers across the country. I live in Atlanta and recently bought a vehicle from KIA Mall of Georgia and can confidently say that they run a great dealership and are truly focused on satisfying customers. From the time I drove up until the time I drove off with the car, the experience was pleasant and professional. Steve Gardner, the Sales Associate I worked with, was helpful and never pushy. I knew how much I wanted to pay, and even though my offer was low and I expected to negotiate, they responded with a very fair offer. The offer on my trade was not as high as offers from other dealers, but I expected that, given my low purchase price. The sales manager asked if I was going to trade my vehicle and I said no that I would sell it myself because I received higher offers. To my surprise, the General Manager, Chad Sutherland, who was sitting nearby increased my trade amount so I wouldn't have to deal with buying/selling two vehicles! Also, I mentioned I would have liked to have my wife on the title, but she was not able to come in and sign the paperwork because we live over an hour away. Chad said that I could sign the papers and take them home for her to sign so she wouldn't have to come in! Talk about outstanding service! From there, the financing and paperwork through Michael Landin, the Finance Manager, was probably the easiest I've done in my entire experience. I have no reservations recommending KIA Mall of Georgia--everyone in the organization I encountered is outstanding. More

Highly Recommend! I just bought my second car from Kia Mall of Georgia and they're great there! Phil Davidson helped me with both cars and he is the best. He was very k I just bought my second car from Kia Mall of Georgia and they're great there! Phil Davidson helped me with both cars and he is the best. He was very knowledge and patient with me. I picked my car out but had to wait a little over a week to get it. He had most of my paperwork filled out before I got there to pick it up and it made things go a lot more quickly! If you're in the market for a new car go see Phil! More

New Car Purchase From the front desk clerk, salesman (Chris Gardner), Internet Director (Rusty Sandberg), and finance (Natalie Watson), the team's focus on customer se From the front desk clerk, salesman (Chris Gardner), Internet Director (Rusty Sandberg), and finance (Natalie Watson), the team's focus on customer service was amazing! More