Kia Mall of Georgia
Buford, GA
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Great buying experience - Go to Kia Mall of Georgia! We had been shopping for 2 months for a new car. My schedule is 24/7 so I had been using the internet to "build" various cars and then look for a sui We had been shopping for 2 months for a new car. My schedule is 24/7 so I had been using the internet to "build" various cars and then look for a suitable one in the inventory. I sent an inquiry to Kia Mall of Georgia on a Friday night; Rusty sent me a contact email and e-brochure and Brittany called me the next morning. She checked to see if they had a vehicle I was interested in (they did) and made an appointment for me. My wife and I went there, were promptly greeted and shown a car that checked all the boxes. We test drove it and liked it a lot, but had one more test drive. Patrick assured me we'd be back...and we were. The difference in the finance rate (my credit union vs. Kia Finance) was an issue, but Robert Baptiste said he'd do whatever was necessary to make it work and he did! Natalie was fantastic and the transaction went smoothly and quicky. Love the car, great people and overall a good experience. Go to Kia Mall of Georgia; you won't be disappointed. More
My Daughter is happy with her car Before i came to kia of mall of georgia I visit a few other car places and wasn't happy, Thanks to Robert Baptiste and Patrick Sarenich, for helping m Before i came to kia of mall of georgia I visit a few other car places and wasn't happy, Thanks to Robert Baptiste and Patrick Sarenich, for helping me pick out my daughter;'s new ride. Robert Baptiste was awesome I told him what i wanted and to make the numbers work and he gave me his word and made it happen, him and patrick sarenich both work awesome as a team and was very professional, Thanks for the laughs Patrick you entertained us as we was waiting to here the good news. I will reccomend you guys to friends and family, Thanks again you guys. I love a professional Team that gets the job done. More
Great Car/ Great Customer Service!! I love my 2016 Kia Sorento! It's perfect for my family. The Kia personnel are friendly, knowledgeable, and patient. I will definitely recommend my fam I love my 2016 Kia Sorento! It's perfect for my family. The Kia personnel are friendly, knowledgeable, and patient. I will definitely recommend my family and friends. More
Great customer Service The service was great, sales person knowledgable. Everyone I came in contact with was courteous. I will recommend this dealership to family and friend The service was great, sales person knowledgable. Everyone I came in contact with was courteous. I will recommend this dealership to family and friends. Thank you all for the opportunity to purchase a new car!!! More
Best Car Buying Experience - EVER! Truly the best experience buying a car! The Sales Manager, Robert Baptiste was very personable, accommodating, attentive and gave me a great deal! N Truly the best experience buying a car! The Sales Manager, Robert Baptiste was very personable, accommodating, attentive and gave me a great deal! No dog and pony show here, just superior customer service. He even took time to introduce me to the Service Manager. Robert made sure that all employees at the dealership involved with the transaction were treating me as a VIP customer. I am impressed with Robert and his staff for the quality of care and concern that I received buying my new KIA. I highly recommend this dealership and give them not 5 but 10 stars!! YC More
Amazing Customer Service and much more! Not a fan of a new car buying experience but this was not a typical experience. From the time we got there, and met Phil Davidson, sa and much more! Not a fan of a new car buying experience but this was not a typical experience. From the time we got there, and met Phil Davidson, salesman extraordinaire, we were hooked. We had planned on looking at different brands. I've been impressed with Kia's offerings and wanted to take a look. My wife needed a new car and it helps that her Dad swears by Kia. After deciding on a model we got a test drive. The Kia Soul is a rockin' small-but-feels-larger-and-solid vehicle. Alien Green, of course. I NEVER like the financing aspect of the experience. Robert Baptiste made it simple, easy, direct and, dare I say, fun. Robert and Phil were, simply, the reason we went ahead with the purchase. The fact that the Soul is bright green (my Wife's favorite color), has a 5-star crash safety rating and excellent mileage despite the shape as well as the 10yr-100,000 mile warranty...added bonuses. And the cappuccino was pretty tasty, too. Overall, it was definitely the people who made this experience so great. Already recommended them and will continue to do so. Immaculate showroom, lounge and service areas and I aspire to keep my bathrooms at home as clean as the ones at Kia Mall of Georgia. Excellent. Companies of all kinds can learn from this high level of customer service. More
Fantastic Experience Buying a New Car - New Car Buyer I could not be happier with the purchase of my new Kia Optima! Duke was a fantastic salesperson. He was very patient and genuine and made me feel conf I could not be happier with the purchase of my new Kia Optima! Duke was a fantastic salesperson. He was very patient and genuine and made me feel confident about going with Kia. I had a terrible experience at the Lou Sobh Kia dealership; it made me wary of all dealerships, especially since I am a first time buyer. Robert, the manager, was also so welcoming and kind. He was so professional and easy going. I definitely recommend coming here! More
ALL I CAN SAY IS WOW!! After doing several months of research I finally ventured out to view and test drive the vehicles I was looking at. The Kia Sportage definitely stood After doing several months of research I finally ventured out to view and test drive the vehicles I was looking at. The Kia Sportage definitely stood out amungst the competition, so off to find a dealership I went. I visited several, the ONLY one to even reach out for a follow-up was Kia Mall of Georgia. They were definitely interested in doing business and showed it. Phil was amazing and so thorough. He stood out and went above and beyond He was determined to get me the best deal and without a doubt he succeeded!!!! I was so impressed with the dealership, from Phil and Rusty to Robert. I can't thank each of them enough for making this car buying experience the very best!!!! Loving my new KIA!!! Thank you Phil for everything..... More
Happy Customers! My daughter (college student) was able to purchase her first NEW vehicle without any issues thanks to Anthony and Robert! They both made it happen! S My daughter (college student) was able to purchase her first NEW vehicle without any issues thanks to Anthony and Robert! They both made it happen! She loves her new 2016 Kia Forte and now she can be safe on these streets traveling from school to work instead of taking public transportation. Make sure you ask for Anthony/Robert to get your dream car :)!!!! More
Great customer service! Robert helped me with buying my car and he is wonderful! Ask for him! I didn't feel pressured into buying the car so I appreciated that. So I defini Robert helped me with buying my car and he is wonderful! Ask for him! I didn't feel pressured into buying the car so I appreciated that. So I definitely recommend this dealership! More