Kia Downtown LA - Service Center

the work at the repair shop is very good but the place is very small and always crowded. This could be indicative of the good work the mechanics do. A bigger shop wouldn't hurt especially the seating area very small and always crowded. This could be indicative of the good work the mechanics do. A bigger shop wouldn't hurt especially the seating area for your customers. All Things Considered I've been going there for nine years and I will continue to use their service More

Worse Service I have ever had. Took months to get anything done. Do not get car work done here! Took months to get anything done. Do not get car work done here! More

Great customer service. They were very prompt to my needs. I got my vehicle fixed in roughly 2 days very quick. They were very prompt to my needs. I got my vehicle fixed in roughly 2 days very quick. More

As I drove up to Service area, I was immediately greeted with great customer service from the guys in shop. I was on limited time, and they were able to accommodate me. The service advisor was checking with great customer service from the guys in shop. I was on limited time, and they were able to accommodate me. The service advisor was checking to make sure that I was aware of the issue my car came in with, and how they fixed it. Awesome Teamwork! More

Excellent staff support. Arturo is 1st rate in customer service. He will actually works tirelessly for you and your vehicle issue. A very thorough Kia team member Arturo is 1st rate in customer service. He will actually works tirelessly for you and your vehicle issue. A very thorough Kia team member More

Never provided me a rental car for the 3 weeks my car was being fixed I lost 3 weeks of work due to a recall and engine failure that is Kia fault not mine. They sold me a broken vehicle and still made me los being fixed I lost 3 weeks of work due to a recall and engine failure that is Kia fault not mine. They sold me a broken vehicle and still made me lose work. More

Tardan mucho tiempo para reparación y para a cambio de aceite y la cajera tiene un mode muy mal para a tender a los clientes aceite y la cajera tiene un mode muy mal para a tender a los clientes More

Hard to say did not get a vm that part had to be ordered. thanks thanks More

All went well until I came to pick up the car. The car had not been moved from the Union parking garage so I had to wait for a ride over there to pick up my car. Was not what I had been expecting The car had not been moved from the Union parking garage so I had to wait for a ride over there to pick up my car. Was not what I had been expecting or promised More

It very convenient to where I live. For the price it's worth it. I also love that they take care of you and answer all of your questions that you may have. For the price it's worth it. I also love that they take care of you and answer all of your questions that you may have. More