1,457 Reviews of Kia Downtown LA - Service Center
Worst customer service experience ever! Had to personally come to the dealer to get answers about the status of my vehicle repairs because the sales agent wouldn’t return my call. Arturo sa Had to personally come to the dealer to get answers about the status of my vehicle repairs because the sales agent wouldn’t return my call. Arturo said I would get my oil change as part of my repairs, it didn’t get done. More
I`m impress with the service from downtown Kia because of how they talk and treat each time I come for service. how they talk and treat each time I come for service. More
Great, Great, Great, Great, Great, Great, Great, Great, Great, Great, Great, Great, Great, Great, Great, Great, Great, Great, Great, Great, Great, Great, More
My experience was amazing. I dropped off my car and was notified sooner than I expected that it was finished. My kia tech also made the experience worth the while I dropped off my car and was notified sooner than I expected that it was finished. My kia tech also made the experience worth the while More
The service center here has been one of the worst experiences ever. Just about all of the supervisors are never available & I was not able to get a loaner vehicle. If you aren’t asking multiple assoc experiences ever. Just about all of the supervisors are never available & I was not able to get a loaner vehicle. If you aren’t asking multiple associates for help you will not get service. Constant voicemails had to be left without a return phone call. Vehicle parts were also left on top of my vehicle after the work was done. I’d never get my car serviced from this location again. More