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Kia Downtown LA - Service Center

Los Angeles, CA

4.1
1,457 Reviews
Call Service Center (888) 939-3589

1,457 Reviews of Kia Downtown LA - Service Center

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July 12, 2023

I scheduled the service appointment only the day before. They were happy I called. Everyone was professional and courteous. More

by barnettfischer03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The nice folks in the service department are not listed
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July 12, 2023

Fast, efficient and affordable. In fact, because of Kia's amazing warrantee my service was FREE! More

by mrroryofhollywood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not applicable
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July 11, 2023

Slow didn’t look at my contract charged me for maintenance no car was like kia vn More

by WASHINGTON.WENDI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maya Fakih
1.0
This rating includes all reviews, with more weight given to recent reviews.
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July 09, 2023

Very pleasant I noticed your cleaning. Young man doing an excellent job , very clean very knowledgeable explain everything to me and ask me if I had any questions regarding my charges witc More

by mayrajgalvez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Ríos
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July 08, 2023

Courteous expeditious and professions Quick response to changes same day service and way times are acceptsble More

by AADIEIKOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry to forget
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July 08, 2023

Excellent customer service , knowledgeable employees and prompt information about my car. I’m very please with this dealer service. More

by ALAESTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emilio Quinonez
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July 07, 2023

Thank u I appreciate it so much ILOVE Kia downtown so on timewith everything. Thank you More

by Dasia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Espinoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 04, 2023

Unprofessional they did not help me and wanted to help me at all work go back More

by GALLEGOS.AIMEE21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Manuel Miramontes
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Jul 05, 2023 -

Kia Downtown LA responded

Thank you for taking the time to provide us with your feedback. I'm sorry to hear that our level of service was not satisfactory. Please feel free to contact me directly to discuss this in more detail. 213-471-2523 -Zubair Ali, Director of Fixed Operations, Kia Downtown Los Angeles

July 04, 2023

Service this time around was quick and Jacob took care of me. Amazing service and customer service as well. More

by JEREMY.CANAS117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
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July 04, 2023

The people were very polite, attentive, and helpful. They were able to help me with what I needed. More

by CYNTHIAG3816
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manuel
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