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Kia Downtown LA - Service Center

Los Angeles, CA

4.1
1,452 Reviews

1,452 Reviews of Kia Downtown LA - Service Center

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July 08, 2023

Excellent customer service , knowledgeable employees and prompt information about my car. I’m very please with this dealer service. More

by ALAESTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emilio Quinonez
July 07, 2023

Thank u I appreciate it so much ILOVE Kia downtown so on timewith everything. Thank you More

by Dasia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Espinoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 04, 2023

Service this time around was quick and Jacob took care of me. Amazing service and customer service as well. More

by JEREMY.CANAS117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
July 04, 2023

The people were very polite, attentive, and helpful. They were able to help me with what I needed. More

by CYNTHIAG3816
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manuel
July 04, 2023

Unprofessional they did not help me and wanted to help me at all work go back More

by GALLEGOS.AIMEE21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Manuel Miramontes
Jul 05, 2023 -

Kia Downtown LA responded

Thank you for taking the time to provide us with your feedback. I'm sorry to hear that our level of service was not satisfactory. Please feel free to contact me directly to discuss this in more detail. 213-471-2523 -Zubair Ali, Director of Fixed Operations, Kia Downtown Los Angeles

July 02, 2023

I`m impress with the service from downtown Kia because of how they talk and treat each time I come for service. More

by michaelwashing540
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maya Fakih
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Espinoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Alaverdyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Elreda
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 02, 2023

Worst customer service experience ever! Had to personally come to the dealer to get answers about the status of my vehicle repairs because the sales agent wouldn’t return my call. Arturo sa More

by marcell.johnson73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Arturo Rios
July 01, 2023

This dealership helped me solve my problem with the car. Thanks so much. Thanks, again More

by Bettygipson1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Arturo Rios
June 29, 2023

Great, Great, Great, Great, Great, Great, Great, Great, Great, Great, Great, Great, Great, Great, Great, More

by kayojon
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Omari King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Espinoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Alaverdyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adalid Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Vanegas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eliezer Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Elreda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emilio in Service, Ali Elreda
June 29, 2023

The service is always on point and Jacob Aguirre was very helpful and got me in for my service very quickly More

by ENGUAYMAS
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jacob Aguirre
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