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Kia Downtown LA - Service Center

Los Angeles, CA

4.1
1,456 Reviews
Call Service Center (888) 939-3589

1,456 Reviews of Kia Downtown LA - Service Center

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July 15, 2023

Good customer service great service on point checking on customers thanks for good work and for taking care of the recall More

by Monteshector24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emilio quinonez
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July 15, 2023

LOCAL,fast easy took care of all my needs thanks,i will return to buy myself a new one in oct thanks More

by DIESELMANCA60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
dont remenber
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July 15, 2023

First when I bought the car they didn't tell me to add the maintenance wich other dealership has for free I took my car for a oil change and filters they took about five hours to do it plus I told them my More

by mannygarcia043
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maya Fakih
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 15, 2023 -

Kia Downtown LA responded

We apologize for any inconvenience you experienced and we apologize for the delay in servicing your car. We appreciate your feedback and will work on improving our communication and service efficiency. Please reach out to us directly regarding the issues with your car, and we will address them promptly.

July 14, 2023

Staff was good. But reservations system waiting in line in car outside on street sucks. More

by TAI88CHI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emilio
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July 13, 2023

The service was reliable and efficient, I was in and out for my regular service in about 90min. More

by OLUTUNMBI1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
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July 13, 2023

Great service from everyone, I get treated like a friend than a customer. I would recommend it More

by JEFFREYALMAGRO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emilio
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July 12, 2023

After getting an oil change there was no windshield wiper fluid plus I got new breaks. I was pissed because I wonder what else they didn’t actually fix or change Came back for the problem and they fixed the More

by TONDASTAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie service department
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July 12, 2023

This dealership offered a wonderful experience. I didnt have to wait very long, and service was excellent. They did a wonderful job and I have no complaints about my experience. More

by JUANMALDONADO187
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Romero
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July 12, 2023

Emilio Quiñónez did a fantastic job making sure that my vehicle received every maintenance component necessary. More

by cruzkiaoptima
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emilio Quiñónez
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July 12, 2023

I scheduled the service appointment only the day before. They were happy I called. Everyone was professional and courteous. More

by barnettfischer03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The nice folks in the service department are not listed
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