Kia Downtown LA - Service Center

Every time I come to Kia of LA is always the same result, they never call to give you a follow up. You have to call and ask for updates on vehicle, Or leave a voicemail and hope they call you back. No commun they never call to give you a follow up. You have to call and ask for updates on vehicle, Or leave a voicemail and hope they call you back. No communication in the service department. More

service was very helpful and quick, i’ve come here before for an oil change and it’s always been amazing! for an oil change and it’s always been amazing! More

Got a routine service for my car. Environment was clean and had comfortable seating area. Environment was clean and had comfortable seating area. More

I paid for the service package and they forgot to include my new cabin air filter and possibly engine air filter too. I have yet to check my new cabin air filter and possibly engine air filter too. I have yet to check More

The service was great! Easy clear directions and didn’t have to wait too long. Easy clear directions and didn’t have to wait too long. More

Went to get regular service and the worker told me I needed new brakes. I told them to do the work and an hour later I saw my car on the street without the work done. Turns out the worker got off work a needed new brakes. I told them to do the work and an hour later I saw my car on the street without the work done. Turns out the worker got off work and decided not to tell anyone or follow through on my car. I proceeded to wait another three hours for my car, adding on to the other three hours I waited for my original service. More

After having my mishap with the service department, they corrected the error and we were able to make a compromise. corrected the error and we were able to make a compromise. More