Kia Downtown LA - Service Center

I had the pleasure of being assisted by Arturo Rios, my service advisor, and I must say, he truly turned my initial dreadful experience around. Arturo's attention to detail, excellent communication skills, service advisor, and I must say, he truly turned my initial dreadful experience around. Arturo's attention to detail, excellent communication skills, and dedication to ensuring my satisfaction made my entire experience incredibly enjoyable. More

Thank u love the service great car would recommend to anyone ….. thank u bye n anyone ….. thank u bye n More

Excellent services. My Kia service representative was very knowledgeable and communicated promptly on the status of my car. Would recommend to others. My Kia service representative was very knowledgeable and communicated promptly on the status of my car. Would recommend to others. More

I had a question about a possible coolant leak. When I received the car back, there was no explanation - granted, the service advisor wasn't present when I picked up my car, but still. Also, I have When I received the car back, there was no explanation - granted, the service advisor wasn't present when I picked up my car, but still. Also, I have no way of knowing the quality of work performed since it's all under the hood. More

Arturo Ríos was very helpful and kind with me . Grace customer service skills .answer all my questions I had . . Grace customer service skills .answer all my questions I had . . More

Good customer service great service on point checking on customers thanks for good work and for taking care of the recall customers thanks for good work and for taking care of the recall More

LOCAL,fast easy took care of all my needs thanks,i will return to buy myself a new one in oct thanks return to buy myself a new one in oct thanks More

Fast clean and polite service will recommend to friends and family my go to shop thanks and family my go to shop thanks More

Staff was good. But reservations system waiting in line in car outside on street sucks. But reservations system waiting in line in car outside on street sucks. More