Kia Downtown LA - Service Center

He was so kind and I was so touched when I received a message saying that the car was repaired in Korean even though I don't speak English well. message saying that the car was repaired in Korean even though I don't speak English well. More

Julie was really excellent with customer service and keeping me updated with my vehicle at all times. keeping me updated with my vehicle at all times. More

Arturo was amazing and super helpful. He was knowledgeable and efficient when i was short on time. Kia of Downtown does need to implement a new pick-up/drop-off service for recalled vehic He was knowledgeable and efficient when i was short on time. Kia of Downtown does need to implement a new pick-up/drop-off service for recalled vehicles. More

Thank you Kia Downtown}! ! Got everything done a lot faster than I thought. Emilio was a great help and kept in touch with me throughout the process ! Got everything done a lot faster than I thought. Emilio was a great help and kept in touch with me throughout the process More

I had the pleasure of being assisted by Arturo Rios, my service advisor, and I must say, he truly turned my initial dreadful experience around. Arturo's attention to detail, excellent communication skills, service advisor, and I must say, he truly turned my initial dreadful experience around. Arturo's attention to detail, excellent communication skills, and dedication to ensuring my satisfaction made my entire experience incredibly enjoyable. More

Thank u love the service great car would recommend to anyone ….. thank u bye n anyone ….. thank u bye n More

Excellent services. My Kia service representative was very knowledgeable and communicated promptly on the status of my car. Would recommend to others. My Kia service representative was very knowledgeable and communicated promptly on the status of my car. Would recommend to others. More

I had a question about a possible coolant leak. When I received the car back, there was no explanation - granted, the service advisor wasn't present when I picked up my car, but still. Also, I have When I received the car back, there was no explanation - granted, the service advisor wasn't present when I picked up my car, but still. Also, I have no way of knowing the quality of work performed since it's all under the hood. More

Arturo Ríos was very helpful and kind with me . Grace customer service skills .answer all my questions I had . . Grace customer service skills .answer all my questions I had . . More

Fast clean and polite service will recommend to friends and family my go to shop thanks and family my go to shop thanks More