Kia Downtown LA - Service Center

They do faster and afficient than I spect apthe customers attention hope my next service will be before same of last time that was there. Thanks 😊 attention hope my next service will be before same of last time that was there. Thanks 😊 More

The person who helped me was very helpful and helped me with all my concerned I was ver disappointed in the wait time of my vehicle I was 2 hours late for work my appointment was at 9:20 I didn’t leave Kia with all my concerned I was ver disappointed in the wait time of my vehicle I was 2 hours late for work my appointment was at 9:20 I didn’t leave Kia until almost 1 or around that time the wait time was very horrible and I was upset because I could have took off work if I knew I was going to be waiting over 2 hours More

Good experience, appreciate Kia reaching out to remind me about the needed maintenance for my car! about the needed maintenance for my car! More

I sincerely hope I never have to step foot in this facility for the rest of my Kia's life. -didn't order the parts I scheduled the repair for, waisted my entire morning and had to come back -ineffi facility for the rest of my Kia's life. -didn't order the parts I scheduled the repair for, waisted my entire morning and had to come back -inefficient check in process, waited in my car for an hour -waiting area was hot, stuffy, no a/c, and the bathroom had an ant infestation -vending machine took my money, cashier just said call the number on the machine, didn't bother to put an OUT OF ORDER sign on it to avoid this happening to anyone else, and didn't offer anyone any water -began to wonder if I was actually in xxxx *Arturo was really great. Do whatever you can to keep him. More

The wait just to get in the service department is ridiculous. It took more than an hour before you get checked in. Service guy was nice other than that Kia downtown has always suck for me . Not the f ridiculous. It took more than an hour before you get checked in. Service guy was nice other than that Kia downtown has always suck for me . Not the first time this service department takes hours to finish their job. More

It was a great experience and Preston was really helpful and the service was great and the service was great More

The customer services personnel was very helpful and quick to help out and the work was completed in great time quick to help out and the work was completed in great time More

Service is they do their best to get your car ready as soon as possible I totally recommend this place. soon as possible I totally recommend this place. More

This dealership offered me great service and was very helpful with what I needed. The service was quick and I have no complaints. helpful with what I needed. The service was quick and I have no complaints. More

Julie was terrific, explained everything and even had a video from the technician. Problem resolved and out the door in record time. Great experience. video from the technician. Problem resolved and out the door in record time. Great experience. More