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This rating includes all service center reviews, with more weight given to recent reviews.
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1,357 Reviews of Kia Downtown LA - Service Center
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Verified Customer
May 07, 2023
Everything is just ok. Ok service, ok attention to client, horrible/ok “lounge”, and no loaner cars so you’re stuck to the location/area for however long your service is. S Ok service, ok attention to client, horrible/ok “lounge”, and no loaner cars so you’re stuck to the location/area for however long your service is. So all in all. Just ok More
by MG
Employees Worked With
N/A
May 05, 2023
THIS DEALERSHIP IS THE PLACE I BOUGHT MY FIRST CAR AND BEST SERVICE DEPARTMENT EVER BEST SERVICE DEPARTMENT EVER More
by DalePark
May 05, 2023
Quick, responsive, and helpful. Service BDC and adviser worked together to make sure problems were resolved Service BDC and adviser worked together to make sure problems were resolved More
by MOESAAB2018
Employees Worked With
May 04, 2023
Everyone here was really friendly, Preston was very accommodating, and got me in an out of the service center quicker than I could’ve expected. accommodating, and got me in an out of the service center quicker than I could’ve expected. More
by ALEKSZADORIAN
Employees Worked With
Preston 5 stars
May 04, 2023
Service advisor, Arturo was really the kindest guy I've ever met. But they should've suggested the cost of the part based on their official website. ever met. But they should've suggested the cost of the part based on their official website. More
by JayNN
Employees Worked With
Arturo Rios
May 03, 2023
Kia Downtown LA took care of my problem seamlessly. I was able to drop off my vehicle and I received a phone call once the service was complete. Kia Downtown LA has been my choice for regular mainten I was able to drop off my vehicle and I received a phone call once the service was complete. Kia Downtown LA has been my choice for regular maintenance and services on my vehicle. The staff has proven to be knowledgeable and professional which has made my visits a positive experience. More
by 19JRODRI74
Employees Worked With
Service Department Staff
May 03, 2023
They fixed my car like new but the prosimed time was a day late and I had to rent a car out of my pocket because I had events and appointments on the same evening and following morning. day late and I had to rent a car out of my pocket because I had events and appointments on the same evening and following morning. More
by grandejuve
Employees Worked With
Arturo, Rios
