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Kia Downtown LA - Service Center

Los Angeles, CA

4.1
1,456 Reviews
Call Service Center (888) 939-3589

1,456 Reviews of Kia Downtown LA - Service Center

Sort by
August 16, 2023

Friendly service and great communication. On time service and helpful with pointing out any problems More

by Dannysookim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Espinoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
August 15, 2023

My service experience was excellent, Arturo Rios was very informative during the whole process. Excellent service. I wish you had a bigger place though? Thank you excellent job.! More

by stepog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maya Fakih
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arturo Rios
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Oct 02, 2023 -

Kia Downtown LA responded

We're so glad to hear that you had a great experience with us! Thank you for taking the time to leave us a 5-star review. We appreciate your business and we hope to see you again soon.

August 14, 2023

It was a really good visit. I went in with no appointment they helped me in no time. It was a super smooth process. I will 100% come back and visit when my car is due to service More

by YOUSSEF_MOURAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 02, 2023 -

Kia Downtown LA responded

We're so glad to hear that you had a great experience with us! Thank you for taking the time to leave us a 5-star review. We appreciate your business and we hope to see you again soon.

August 13, 2023

The people in the Service Department are all very nice and easy to work with. More

by mark@mgresolutions.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Rios
Report | Print
Oct 02, 2023 -

Kia Downtown LA responded

We're so glad to hear that you had a great experience with us! Thank you for taking the time to leave us a 5-star review. We appreciate your business and we hope to see you again soon.

August 13, 2023

Good place to take your vehicle and the guy gave good service and help me to find a deal on package More

by nerak10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo rios
Report | Print
Oct 02, 2023 -

Kia Downtown LA responded

We're so glad to hear that you had a great experience with us! Thank you for taking the time to leave us a 5-star review. We appreciate your business and we hope to see you again soon.

August 11, 2023

Really helpful . The guy that helped me out kept me updated at all time. I appreciate the work done on my car 🙏🏼 More

by CANDYLOO1208
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Misael Rios
Report | Print
Oct 02, 2023 -

Kia Downtown LA responded

We're so glad to hear that you had a great experience with us! Thank you for taking the time to leave us a 5-star review. We appreciate your business and we hope to see you again soon.

August 10, 2023

The employees were very thorough and knowledgeable which made the whole experience pleasant. The facilities, both in the garage and in the waiting room were clean and well taken care of. More

by GEORGIANNA_MORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emilio Quinonez
Report | Print
Oct 02, 2023 -

Kia Downtown LA responded

Thank you so much for the 5-star review! We're so glad to hear that you had a great experience with us. We appreciate your business and hope to see you again soon.

August 10, 2023

Preston had great customer service he was very knowledgeable of things I asked he went above and beyond the things I asked him very helpful . More

by WALKER122068
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston
Report | Print
Oct 02, 2023 -

Kia Downtown LA responded

Thank you for the kind words! We're so happy to hear that you're satisfied with our service. We take pride in providing our customers with the best possible experience, and we're always looking for ways to improve.

August 07, 2023

One star service. The service took longer than normal service times. I will not go back. More

by Pepe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Armando Broncas
Report | Print
August 07, 2023

Great customer service! Fast & efficient. Very helpful and sweet. Would 100% recommend to everyone! Woohoo! More

by Rachel Harris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Spears
Report | Print
Oct 02, 2023 -

Kia Downtown LA responded

We're so glad to hear that you had a great experience with us! Thank you for taking the time to leave us a 5-star review. We appreciate your business and we hope to see you again soon.

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