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Kia Downtown LA - Service Center

Los Angeles, CA

4.1
1,361 Reviews

1,361 Reviews of Kia Downtown LA - Service Center

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May 26, 2023

Bad customer service took to long to get my car back and they never answered my call More

by ANALI23
Recommend Dealer
No
Employees Worked With
Norbert balder
May 27, 2023 -

Kia Downtown LA responded

Thank you for taking the time to provide us with your feedback. I'm sorry to hear that our level of service was not satisfactory. Please feel free to contact me directly to discuss this in more detail. 213-471-2523 -Zubair Ali, Director of Fixed Operations, Kia Downtown Los Angeles

May 26, 2023

Kia has always provided me with top rated, professional service. Very dependable and reliable. All gretters, advisors and sales people are very caring and everyone makes sure your questions are answered an More

by DIANE_WALKER25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shakir, Gilbert and Service Dept.
May 26, 2023

My service rep was very knowledgeable and communicated promptly on the status of my car. Would recommend to others. More

by JAYUPANGUI816
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Spears
May 24, 2023

Always gets me in and out. ....thank you for keeping my 2019 Kia Sorento in good health. More

by ladywady0686
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo
May 23, 2023

Very courteous and professional and I was greeted immediately then a advisor came to my vehicle and I was taking care of with all my needs met. For a small department and busy street, my overall expe More

by howell1964steven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven, and Julie.
May 23, 2023

Arthuro and everyone there made my service drop off smooth and easy thank you so much More

by erikajudithmoya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthuro
May 21, 2023

Received quick and smooth required service on my leased Niro EV. Emilio was an awesome service advisor, very friendly and efficient! More

by jtrzaska
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassandra Burga 5 stars
May 18, 2023

excellent service, very friendly! everything is done on time and very responsible. prices and service are very good. without an appointment they attended me. More

by devil9luis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo rios
May 16, 2023

Personnel are welcoming and attentive. Prices for services seems to be higher than other shops. More

by LILILI8T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emilio quinones
May 16, 2023

Good customer service but not wanting room just bench outside for customers under the sun. More

by slavasport
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emilio
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