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Kia Downtown LA - Service Center

Los Angeles, CA

4.1
1,455 Reviews
Call Service Center (888) 939-3589

1,456 Reviews of Kia Downtown LA - Service Center

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August 27, 2023

I appreciate quick service especially because I always bring my kids. I like knowing that I will be getting out fast and with my problem fixed. More

by Liz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emilio Quinonez
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Oct 02, 2023 -

Kia Downtown LA responded

We're so glad to hear that you had a great experience with us! Thank you for taking the time to leave us a 5-star review. We appreciate your business and we hope to see you again soon.

August 26, 2023

The customer service that I received from Arturo was phenomenal. I will be returning back to this dealership location for all future services for both of my Kia vehicles. More

by 2divas1king
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo
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August 25, 2023

Very helpful, efficient, and friendly, Normally brining my car in is a pain but this was great! More

by DOGDWA
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Spears
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Oct 02, 2023 -

Kia Downtown LA responded

We're so grateful for your 5-star review! It means a lot to us to hear that you're happy with our work. We're always committed to providing our customers with the best possible experience, and we're glad that we were able to meet your expectations.

August 24, 2023

The most amazing and professional dealership ! I would recommend them to anyone ! They totally rock !! More

by Homesbuydeena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo in service is number 1
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August 22, 2023

Perfect Service I was greeted fast. The employee was super nice. She new what she was talking about. She got me in and out fast. More

by LIZ9486
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maya Fakih
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Alaverdyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roxana Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 21, 2023

Arturo Rios was awesome! Very accommodating and he communicated to me very well of the process. More

by Briancamorris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Rios
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August 18, 2023

They didn’t tell me or show me where I can wait or rest. I just waited 3hrs outside in hot weather. And they didn’t tell me specifically what how they change system or upgrade. They just gave me a paper wha More

by BRANDONMOM423
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Omari King
3.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Espinoza
3.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Alaverdyan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Adalid Lopez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Vanegas
3.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Kim
3.0
This rating includes all reviews, with more weight given to recent reviews.
Eliezer Hernandez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Elreda
3.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Hernandez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Roxana Munoz
3.0
This rating includes all reviews, with more weight given to recent reviews.
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August 17, 2023

A 5 start service very reliable place to take your vehicle for service thank you . More

by TBOYLANDJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desiree
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Oct 02, 2023 -

Kia Downtown LA responded

Thank you so much for the 5-star review! We're so glad to hear that you had a great experience with us. We appreciate your business and hope to see you again soon.

August 16, 2023

They treated me like a queen! Professional, caring, friendly,and knowledgeable about my situation.thanks! More

by dinagritz142
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston spears
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August 16, 2023

Waiting to long . customer serves bad workers not friendly location bad ,space vary limited, oil change overpriced More

by V.KLEIMENOV44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Vcvv
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