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Kia Downtown LA - Service Center

Los Angeles, CA

4.1
1,451 Reviews
Call Service Center (888) 939-3589

1,451 Reviews of Kia Downtown LA - Service Center

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September 12, 2023

Emelio was quick, efficient and very friendly he went out of his way to get me a discount More

by IZICKWEINER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emelio
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September 10, 2023

Emilo was great and took care if me every step of the way. He was very professional. More

by HONORMYCOUNTRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emilio
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Oct 02, 2023 -

Kia Downtown LA responded

We're so grateful for your 5-star review! It means a lot to us to hear that you're happy with our work. We're always committed to providing our customers with the best possible experience, and we're glad that we were able to meet your expectations

September 09, 2023

Arturo was GREAT! Really helpful, informative, and got me in and out quickly while explaining the entire process along the say. First class!! More

by will53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ARTURO
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Oct 02, 2023 -

Kia Downtown LA responded

We're so grateful for your 5-star review! It means a lot to us to hear that you're happy with our work. We're always committed to providing our customers with the best possible experience, and we're glad that we were able to meet your expectations

September 08, 2023

Why you delete the comment? When the mechanic finish his work on my car I waited 35 minutes to get my car no paperwork been made is annoy More

by CONCEPCION776
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can remember his name
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September 08, 2023

Customer service was OK but they were very disorganized and not timely at all with our repairs. It took four weeks for them to repair our car and communication was not good. More

by RENEE.SURV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Arturo
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September 08, 2023

Emilio, Ray and all of the other employers were super helpful and nice! Grear service! More

by STEPH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emilio, Ray
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Oct 02, 2023 -

Kia Downtown LA responded

Thank you so much for taking the time to leave us a 5-star review! We're so happy to hear that you had a great experience with us. We appreciate your feedback and we'll continue to work hard to provide our customers with the best possible service.

September 04, 2023

Horrible customer service. My car has been there since 1/2023 & it's now 9/2/23. More

by cindyhod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Omari King
1.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Espinoza
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Alaverdyan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Adalid Lopez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Vanegas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Kim
1.0
This rating includes all reviews, with more weight given to recent reviews.
Eliezer Hernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Elreda
1.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Hernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Roxana Munoz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arturo
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August 31, 2023

The service was on average good, surprisingly the cost wasn't excessive. Unfortunately the location offers only basic service. More

by cristiangruppi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo
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August 31, 2023

Everyone one was very nice love it there I will definitely be coming back for service More

by HILLMANSTRUCKING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
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August 31, 2023

Good it just taking a lot time but good environment good customer service very professional More

by frank.fm80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not listed
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