Kia Downtown LA - Service Center

One of the worst dealer repair center ever. They don’t care how they return your property. I heard something rattling under my hood and when I opened it I noticed the engine plastic cover was n They don’t care how they return your property. I heard something rattling under my hood and when I opened it I noticed the engine plastic cover was not off and rubbing on the drive belt, this could have been a disaster. Also the cover over the fuse box was missing, had to search my car and found it under the seat. I took it in for a check engine light and they wanted to charge me approx $9,000 in repairs. I do not trust these people and you should either. I don’t trust them to do the repairs they suggest unless I’m sitting there watching the repair. I will never ever go back there again. I will pay to have my car towed a 100 miles away before I return here. The absolute worse experience. More

The center is small and hard get in and out of. Appointment don’t seem to matter. The staff is friendly but the whole process is slow. Appointment don’t seem to matter. The staff is friendly but the whole process is slow. More

Poor service! My vehicle was returned to me with a drained battery and missing parts. My seat was switched out without my consent. I was told certain repairs were My vehicle was returned to me with a drained battery and missing parts. My seat was switched out without my consent. I was told certain repairs were needed, that was a lie. No such engine repairs were need, my tires were new; no new tires needed. Almost feels like someone there was trying to get me for money. I can go on and on regarding the bad service. I only received apologies but no solutions. I’m still waiting for the supervisor to respond to my email where I asked for his supervisors info. More

They are thief’s! They took parts from my car and haven’t replace them. They took parts from my car and haven’t replace them. More