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Kia Downtown LA - Service Center

Los Angeles, CA

4.1
1,451 Reviews
Call Service Center (888) 939-3589

1,451 Reviews of Kia Downtown LA - Service Center

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September 18, 2023

The staff was friendly, supportive and were able to answer any questions I had regarding service. More

by MELISSAOAGUAYO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emilio Quinonez
Report | Print
September 17, 2023

Great service, got me in and out when I needed to be done thank you More

by WHALEN.CHRISTINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Report | Print
Oct 02, 2023 -

Kia Downtown LA responded

We're so glad to hear that you had a great experience with us! Thank you for taking the time to leave us a 5-star review. We appreciate your business and we hope to see you again soon.

September 17, 2023

Si me el elsevicio que me 9 me gusto y que manden mensaje y muchas gracias por su atención gracias por todo y les recomiendo mas gente para hagan su servicio More

by SATURNINOORTEGA3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omari King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Espinoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Alaverdyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adalid Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Vanegas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eliezer Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Elreda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roxana Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 02, 2023 -

Kia Downtown LA responded

Thank you so much for taking the time to leave us a 5-star review! We're so happy to hear that you had a great experience with us. We appreciate your feedback and we'll continue to work hard to provide our customers with the best possible service.

September 17, 2023

Service was good friendly was advised wait was about 2 to 3 hours but didn’t take that long More

by WHALEN.CHRISTINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Report | Print
September 17, 2023

Thanks for everything! I understand that you also had others to service; and I won't complain about the length of time; but I was elated to get my car back. More

by jbrown99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omari King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 02, 2023 -

Kia Downtown LA responded

We're so glad to hear that you had a great experience with us! Thank you for taking the time to leave us a 5-star review. We appreciate your business and we hope to see you again soon.

September 16, 2023

The center is small and hard get in and out of. Appointment don’t seem to matter. The staff is friendly but the whole process is slow. More

by tam2205
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Arturo
Report | Print
September 16, 2023

All staffs are nice and kind, Well trained, very systematic, Professional. But I hope there are no more kia boys and recall. More

by Elephant
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maya Fakih
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Desiree Rodriguez
Report | Print
Oct 03, 2023 -

Kia Downtown LA responded

Thank you so much for taking the time to leave us a 5-star review! We're so happy to hear that you had a great experience with us. We appreciate your feedback and we'll continue to work hard to provide our customers with the best possible service.

September 16, 2023

One of the worst dealer repair center ever. They don’t care how they return your property. I heard something rattling under my hood and when I opened it I noticed the engine plastic cover was n More

by LUCKETT.AARON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Omari King
1.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Espinoza
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Alaverdyan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Adalid Lopez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Vanegas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Eliezer Hernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Elreda
1.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Hernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Roxana Munoz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
September 15, 2023

Auturo is great. Great service and very helpful. I would highly recommend this service agent. More

by nawannabe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo
Report | Print
Oct 03, 2023 -

Kia Downtown LA responded

Thank you so much for taking the time to leave us a 5-star review! We're so happy to hear that you had a great experience with us. We appreciate your feedback and we'll continue to work hard to provide our customers with the best possible service.

September 15, 2023

I received Excellent service from Mr. Arturo,Rios and everyone from the moment I arrived.Thank you very much. More

by rosa.castleberry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo,Rios??????????
Report | Print
Oct 02, 2023 -

Kia Downtown LA responded

We're so glad to hear that you had a great experience with us! Thank you for taking the time to leave us a 5-star review. We appreciate your business and we hope to see you again soon.

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