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Kia Downtown LA - Service Center

Los Angeles, CA

4.1
1,456 Reviews
Call Service Center (888) 939-3589

1,456 Reviews of Kia Downtown LA - Service Center

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September 30, 2023

The car still making noise in the breaks also they don’t clean the cars the give me the cars duty with the red writing in the front mirror More

by bachi723
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No
Report | Print
September 30, 2023

Thank you for the service the service was real good and I really appreciate everything More

by TRENTCHILDS96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omari King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Espinoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Alaverdyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adalid Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Vanegas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eliezer Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Elreda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roxana Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 02, 2023 -

Kia Downtown LA responded

Thank you so much for your kind words! We are so glad to hear that you had a great experience with us. They are all valuable members of our team, and we are proud of the work they do to provide our customers with the best possible service. We are always looking for ways to improve our processes, and your feedback is very important to us. We appreciate you taking the time to share your experience with us. We are always here to help, so please don't hesitate to contact us if you have any questions or needs in the future.

September 30, 2023

Wonderful dealers believing in working with you with any problems you have very happy with the dealers More

by BRADFORD082418
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maya Fakih
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 02, 2023 -

Kia Downtown LA responded

Thank you so much for your kind words! We are so glad to hear that you had a great experience with us. They are all valuable members of our team, and we are proud of the work they do to provide our customers with the best possible service. We are always looking for ways to improve our processes, and your feedback is very important to us. We appreciate you taking the time to share your experience with us. We are always here to help, so please don't hesitate to contact us if you have any questions or needs in the future.

September 29, 2023

I did not wait a long time for them to finish working on my car. More

by AMOORE0247
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Rios
Report | Print
September 29, 2023

Staff was very attentive and helped me right away. I told them I had an Uber waiting for me and they expedited my paperwork. More

by ASANCH20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emilio Quinonez
Report | Print
September 29, 2023

service rep was knowledgeable and communicated promptly about the status of my car. would recommend. More

by WONJUNC1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emilio quinonez
Report | Print
Oct 02, 2023 -

Kia Downtown LA responded

Thank you for the kind words! We're so happy to hear that you're satisfied with our service. We take pride in providing our customers with the best possible experience, and we're always looking for ways to improve.

September 28, 2023

I have some real doubts about the integrity and accuracy of the consumption test. The dealer claimed the oil was completely full but Firestone and Kia van buys found dramatically low oil level on previous t More

by Gregorymantell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jacob
Report | Print
September 28, 2023

I was in & out with my oil change, my service agent was extremely helpful and efficient More

by 90giles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Report | Print
Oct 02, 2023 -

Kia Downtown LA responded

Thank you so much for your kind words! We are so glad to hear that you had a great experience with us. They are all valuable members of our team, and we are proud of the work they do to provide our customers with the best possible service. We are always looking for ways to improve our processes, and your feedback is very important to us. We appreciate you taking the time to share your experience with us. We are always here to help, so please don't hesitate to contact us if you have any questions or needs in the future.

September 27, 2023

Everyone was friendly and had good energy even though it was very busy in the morning. They explained the prices of everything well. More

by sshin12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desiree Rodriguez
Report | Print
Oct 02, 2023 -

Kia Downtown LA responded

Thank you so much for your kind words! We are so glad to hear that you had a great experience with us. They are all valuable members of our team, and we are proud of the work they do to provide our customers with the best possible service. We are always looking for ways to improve our processes, and your feedback is very important to us. We appreciate you taking the time to share your experience with us. We are always here to help, so please don't hesitate to contact us if you have any questions or needs in the future.

September 27, 2023

Toke $220 there is noting fix totaly un uxbtable so siad kip my car same were 5days give bake to shame and un uproprat kia responsbel some ones life this car is under 5 yers and under 100000 th miil folw th More

by sisayterefu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Arturo Rlos
Report | Print
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