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Kia Downtown LA - Service Center

Los Angeles, CA

4.1
1,451 Reviews
Call Service Center (888) 939-3589

1,451 Reviews of Kia Downtown LA - Service Center

Sort by
October 02, 2023

Cool service and fast very attentive with customers 👍🏻 to Arturo very helpful in answering questions More

by malvizar_71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Favian
Report | Print
October 01, 2023

Had my car for 8 weeks to do 7 hours of work. My rental cost more than the repair. They still haven't had an explanation for what happened. I kept contacting them for 3 weeks and getting vague an More

by RainyThatsMe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maya Fakih
1.0
This rating includes all reviews, with more weight given to recent reviews.
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October 01, 2023

very quick and efficient service department. everytime i’ve gone for an oil change, i’ve always worked with arturo and he’s been a great help! More

by angela.cr0916
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Rios
Report | Print
Oct 02, 2023 -

Kia Downtown LA responded

Thank you so much for your kind words! We are so glad to hear that you had a great experience with us. They are all valuable members of our team, and we are proud of the work they do to provide our customers with the best possible service. We are always looking for ways to improve our processes, and your feedback is very important to us. We appreciate you taking the time to share your experience with us. We are always here to help, so please don't hesitate to contact us if you have any questions or needs in the future.

October 01, 2023

Arturo was friendly, waiting area was clean and the time estimate I was given was accurate. More

by AMANDA.FEIGENBAUM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo
Report | Print
Oct 02, 2023 -

Kia Downtown LA responded

Thank you so much for your kind words! We are so glad to hear that you had a great experience with us. They are all valuable members of our team, and we are proud of the work they do to provide our customers with the best possible service. We are always looking for ways to improve our processes, and your feedback is very important to us. We appreciate you taking the time to share your experience with us. We are always here to help, so please don't hesitate to contact us if you have any questions or needs in the future.

October 01, 2023

My experience was wonderful as always. The service was fast and I didn't have to wait very long to get my car back. More

by JUANMALDONADO187
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Espinoza, Julie Romero
Report | Print
Oct 02, 2023 -

Kia Downtown LA responded

Thank you so much for your kind words! We are so glad to hear that you had a great experience with us. They are all valuable members of our team, and we are proud of the work they do to provide our customers with the best possible service. We are always looking for ways to improve our processes, and your feedback is very important to us. We appreciate you taking the time to share your experience with us. We are always here to help, so please don't hesitate to contact us if you have any questions or needs in the future.

September 30, 2023

Wonderful dealers believing in working with you with any problems you have very happy with the dealers More

by BRADFORD082418
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maya Fakih
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 02, 2023 -

Kia Downtown LA responded

Thank you so much for your kind words! We are so glad to hear that you had a great experience with us. They are all valuable members of our team, and we are proud of the work they do to provide our customers with the best possible service. We are always looking for ways to improve our processes, and your feedback is very important to us. We appreciate you taking the time to share your experience with us. We are always here to help, so please don't hesitate to contact us if you have any questions or needs in the future.

September 30, 2023

The car still making noise in the breaks also they don’t clean the cars the give me the cars duty with the red writing in the front mirror More

by bachi723
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No
Report | Print
September 30, 2023

Thank you for the service the service was real good and I really appreciate everything More

by TRENTCHILDS96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omari King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Espinoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Alaverdyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adalid Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Vanegas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eliezer Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Elreda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roxana Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 02, 2023 -

Kia Downtown LA responded

Thank you so much for your kind words! We are so glad to hear that you had a great experience with us. They are all valuable members of our team, and we are proud of the work they do to provide our customers with the best possible service. We are always looking for ways to improve our processes, and your feedback is very important to us. We appreciate you taking the time to share your experience with us. We are always here to help, so please don't hesitate to contact us if you have any questions or needs in the future.

September 29, 2023

I did not wait a long time for them to finish working on my car. More

by AMOORE0247
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Rios
Report | Print
September 29, 2023

service rep was knowledgeable and communicated promptly about the status of my car. would recommend. More

by WONJUNC1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emilio quinonez
Report | Print
Oct 02, 2023 -

Kia Downtown LA responded

Thank you for the kind words! We're so happy to hear that you're satisfied with our service. We take pride in providing our customers with the best possible experience, and we're always looking for ways to improve.

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