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Kia Downtown LA - Service Center

Los Angeles, CA

4.1
1,457 Reviews

1,457 Reviews of Kia Downtown LA - Service Center

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October 13, 2023

Excellent service friendly exceptional very helpful great advice and recommendations for maintaining vehicle for usage More

by MISHONROBINSON1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Misael Rios
October 13, 2023

My free oil change was not honored. My girlfriend drove the telluride there for nothing. Please fix this. When I bought the car I was told I have a free oil change, first set of brake p More

by ALLTON.BRANDON97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I’m not sure I wasn’t there. My girlfriend brought the car.
October 13, 2023

Emilio is the best helper and tend my car's needs. He made sure that my service was on time. More

by DALE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emilio
October 13, 2023

The service was greater than I expected it to be. They told me it be two hours but it was no more than a hour and a half. More

by ANTHONYSVIDEO8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Espinoza
3.0
This rating includes all reviews, with more weight given to recent reviews.
October 13, 2023

Me gusta por que siempre me atienden de buena manera y cuando necesito llevar mi carro para servicio me lo reciben aunque no tenga una cita previa y siempre que he tenido alguna pregunta me responden muyb More

by MINERVALOPEZ2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick, Emilio
October 12, 2023

Arturo was amazing. Keep me updated on the process of getting my car fixed through warranty. His customer service & ability to explain how the process worked was great. More

by ebonniebcooper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo in service
October 11, 2023

Stellar. They took me early, got me in & out quickly, totally professional & courteous. 5 stars. More

by jamiesonjj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer
October 10, 2023

Excelente atención muy amable y siempre resolviendo mis dudas y orientándome que hacer para mejorar el rendimiento de mi auto More

by emiyfely30
Recommend Dealer
Yes
Employees Worked With
Arturo ríos
October 09, 2023

Rapid attentive and provide a solid loaner hassle free. A world class service center that works! More

by SPIKE90403
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maya Fakih
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 08, 2023

The service center needs better communication with each others departments. My car returned in a worse condition than it was already in. More

by Mr.Oscar C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jordan Elreda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Desiree
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