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1,458 Reviews of Kia Downtown LA - Service Center
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Verified Customer
November 08, 2023
I had several calls with service telling them i would be coming to get my second NEW car key and have it programmed. They were very aware of what I was coming in for. When I arrived, no one knew what was go coming to get my second NEW car key and have it programmed. They were very aware of what I was coming in for. When I arrived, no one knew what was going on and I got shuffled around to many people before it could be figured out. I waiting over an hour out of my busy work day for something that should have been given to me when I purchased the car. Lets hope this car doesn't breakdown.. I am afraid to go back. More
by IAMEMILY
Employees Worked With
not sure
November 08, 2023
Very good customer service, very helpful and knowledgeable and kind. Let’s me know my options and didn’t push anything I didn’t want on me. knowledgeable and kind. Let’s me know my options and didn’t push anything I didn’t want on me. More
by madebydesign87
Employees Worked With
MAYKEL AVANECIAN
November 07, 2023
I had a fantastic experience with the car service team! They were incredibly informative and helpful throughout the entire process. From the moment I walked in, they provided me with all the necessary info They were incredibly informative and helpful throughout the entire process. From the moment I walked in, they provided me with all the necessary information and guided me through each step of the service. Their knowledge and expertise were evident, and I felt confident that my car was in capable hands. The team's professionalism and friendly demeanor made the whole experience pleasant and stress-free. I highly recommend their service to anyone in need of car maintenance. Thank you Arturo for a job well done! More
by Juan_Cayetano10
November 07, 2023
Arturo was amazing, his knowledge and professionalism was excellent and I will be back definitely! excellent and I will be back definitely! More
by jaysndouglass
Employees Worked With
November 07, 2023
The guy who helped me was really nice the service took a little longer than expected but another guy helped put my plates on overall I loved the experience little longer than expected but another guy helped put my plates on overall I loved the experience More
by tashandasims1990
