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Kia Downtown LA - Service Center

Los Angeles, CA

4.1
1,452 Reviews

1,452 Reviews of Kia Downtown LA - Service Center

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November 11, 2023

Went for car maintenance and was helped right away and Julie was super friendly and was helpful. More

by jnegrete94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Romero
November 11, 2023

Made me feel human again after being discussed by Kia of Carson after 2 cars More

by heribertolinares1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julei
November 09, 2023

Well what can I say I really love the service as son as you pull up y employees are so welcoming and really nice!!! Always keeping an eye i. You making sure that you are okay specially Misael Rios he is re More

by MIRIAMGUTIERREZ514
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Misael rios
November 09, 2023

Excelente buen servicio pienso regresar una buena experiencia para compartir con familiares y amigos compañeros More

by OFELIALEMUS21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omari King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Espinoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Alaverdyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adalid Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Vanegas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eliezer Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Elreda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roxana Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emilia Quiñónez
November 08, 2023

Son personas que se aprovechan de los demás y le aumentan el precio a todo More

by SABRIH1996
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Misael
Nov 08, 2023 -

Kia Downtown LA responded

Thank you for taking the time to provide us with your feedback. I'm sorry to hear that our level of service was not satisfactory. Please feel free to contact me directly to discuss this in more detail. 213-471-2523 -Zubair Ali, Director of Fixed Operations, Kia Downtown Los Angeles

November 08, 2023

I had several calls with service telling them i would be coming to get my second NEW car key and have it programmed. They were very aware of what I was coming in for. When I arrived, no one knew what was go More

by IAMEMILY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
not sure
Nov 08, 2023 -

Kia Downtown LA responded

Thank you for taking the time to provide us with your feedback. I'm sorry to hear that our level of service was not satisfactory and you got a run around. Please feel free to contact me directly to discuss this in more detail. 213-471-2523 -Zubair Ali, Director of Fixed Operations, Kia Downtown Los Angeles

November 08, 2023

Very good customer service, very helpful and knowledgeable and kind. Let’s me know my options and didn’t push anything I didn’t want on me. More

by madebydesign87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MAYKEL AVANECIAN
November 07, 2023

I was aware of some of the findings. Thank you. Hoping not to see too soon. More

by AJT44
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
November 07, 2023

I had a fantastic experience with the car service team! They were incredibly informative and helpful throughout the entire process. From the moment I walked in, they provided me with all the necessary info More

by Juan_Cayetano10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Elreda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arturo Ríos
November 07, 2023

Great service, friendly environment the service department really took care of me and my needs. More

by espinoza8_eric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Aguirre
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