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Kia Downtown LA - Service Center

Los Angeles, CA

4.1
1,452 Reviews

1,452 Reviews of Kia Downtown LA - Service Center

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November 16, 2023

Tremendous and Professional Service. Service rep Emilio and Cashier Marie & staff Assisted in a great overall first time experience there. Thank you! -Edison Mazariegos More

by EDISONMAZARIEGOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emilio Q. And Marie
November 16, 2023

Aurturo is really a great help , great customer service i dont bring my car to anyone but kia of DTLA More

by RAVENABLES1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept -Aurturo
November 16, 2023

The service was very bad. The car was not inspected properly. They even lied and said they didn't test drive it. I think avoiding responsibility is very bad. I don't think I More

by JCHOI1028.JC
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maya Fakih
2.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2023

They call me to replace my camera and they don't do it better they want to charge me for other services pure deception I will complain to the consumer More

by ANJOMASANTIAGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Elizabeth Ramirez
November 14, 2023

Very reliable kind friendly don't forget professionals at what they do I recommend them to everyone More

by ANN20SONIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maya Fakih
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2023

Great costumer service. Communication skills are great especially when it comes to sharing any findings. And checks any details that can help the customer feel understood an More

by chrislimon1995
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo
November 14, 2023

We received great service from the representative, we will continue to service our vehicles at your location, More

by JB.SALAZAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Hernandez
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2023

Everyone at Kia DTLA has been amazing and helpful! My experience was smooth and timely w excellent communication. Very thankful! More

by debra.koffler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omari King
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2023

They take forever, just for brakes and oil change I waited there for 4 hours! Unbelievable More

by MELGOZA1125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Misael rios
November 12, 2023

The service was great. Desiree Rodriguez was super helpful and knowledgeable on the services my car needed. She made sure I understood and was super friendly. More

by esther_posadas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desiree Rodriguez
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