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Kia Downtown LA - Service Center

Los Angeles, CA

4.1
1,451 Reviews

1,451 Reviews of Kia Downtown LA - Service Center

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December 27, 2023

Cost of an oil change has gone up too much! Other than that, Mike did a good job, but should have told me about the cost. It didn’t occur to me to ask since I’ve had them change my oil for year More

by js637
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Avanecian
December 24, 2023

Service was super fast and Elizabeth did a great job taking care of me and my car! More

by ari.silber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth
December 24, 2023

When they returned my car it was dirty and oily- steering wheel, door handles, shifter More

by Er
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alli Levy
December 24, 2023

La persona q me ayudó fue muy amable y me explico exactamente que sería el servicio q le harían a mi carro More

by FAMJAIREN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Vanegas
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 24, 2023

Good customer service! Very friendly. The repair was on time. I'm highly recommend. I'm really happy with the services. Thanks again More

by FABIOLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emilio Quinonez
December 23, 2023

They were not communicative, didn’t fix car, held my car for a week with no update. Spent hundreds in uber fees More

by CLIFFHOLT32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Julie Romero
December 23, 2023

I was very impressed with the service and the friendly service with the representative I highly recommend this to a friend that has a kid More

by LUVAGEE213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omari King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Espinoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Alaverdyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adalid Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Vanegas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eliezer Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Elreda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roxana Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 23, 2023

Great communication from start to finish. Highly appreciate the experience in taking my Kia Forte for the first time maintenance. Time in getting my car was amazing. More

by Varendaholguin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
December 22, 2023

People were friendly and said solved the problem as soon as possible. I was able to pick up my car on time and car condition was perfect. More

by CJU0415
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Misael Rios
December 22, 2023

It went very well. Mike Avanecian was excellent. Very attentive and professional. Glad I own a KIA! More

by PAULKAYE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Avanecian
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