Kia Downtown LA - Service Center

Love it nothing but People with experience and expertise who make it so easy to enjoy getting service needs who make it so easy to enjoy getting service needs More

Service advisor was knowledgeable about the service that had to be done, and time that it would take had to be done, and time that it would take More

Fast & friendly service! Only thing I wish they offered was coffee, this is the only dealer service department that doesn’t offer free coffee Only thing I wish they offered was coffee, this is the only dealer service department that doesn’t offer free coffee More

Emilio is super great! Every time I came here he was the dealer who served me! Every time I came here he was the dealer who served me! More

Kia DTLA has shown genuine concerns to maintain customer satisfaction. Ray in Customer Relations has been especially stellar, he deserves recognition for doing whatever it takes to address issues that need satisfaction. Ray in Customer Relations has been especially stellar, he deserves recognition for doing whatever it takes to address issues that need attention. More

friendly, attentive , helpful and kept me informed on the status of our car. Gave me an estimate of time it would take for repairs and met the time frame. status of our car. Gave me an estimate of time it would take for repairs and met the time frame. More

friendly and helpful and very professional I believe that I was not sent beginning survey that I was not sent beginning survey More

Great service fast service friendly workers work completed in a timely manner able to reschedule appointments if needed completed in a timely manner able to reschedule appointments if needed More

Excellent, Elizabeth really doing a good job. She help us out a lot and answer all of our question She help us out a lot and answer all of our question More

Alli Levy was super helpful and efficient during my visit. He answered any questions I had and was knowledgeable about the process. He provided me with the confidence of leaving my car with their servi visit. He answered any questions I had and was knowledgeable about the process. He provided me with the confidence of leaving my car with their service center. He also gave me the opportunity to save on my purchase with the option of opting in or out. Highly recommend. More