Kia Downtown LA - Service Center

Very helpful and friendly and efficient, they took the time to explain everything thoroughly. Thank you. time to explain everything thoroughly. Thank you. More

The customer service was great, very friendly and focused on limiting costs which is really appreciated. The process is well explained in advance and fast. I feel me and my car are both well taken care of! on limiting costs which is really appreciated. The process is well explained in advance and fast. I feel me and my car are both well taken care of! More

The lady that attended me was very kind and attentive to what I wanted and generally good service. Thank you. what I wanted and generally good service. Thank you. More

Just upset everytime I leave the dealer something goes wrong with my car not happy wrong with my car not happy More

Mikaila my service advisor was great. It was unfortunate that your dealership was not able to complete the tire rotation because they didn't have the appropriate tool. That situation It was unfortunate that your dealership was not able to complete the tire rotation because they didn't have the appropriate tool. That situation caused me an inconvenience. Thank you, Claudia O'Brien 818-355-0752 More

Customer service is Great ! The real car experts. I was satisfied with the service thank you so much to everyone that helped me the day I took my car for service . The real car experts. I was satisfied with the service thank you so much to everyone that helped me the day I took my car for service . More

Marcela communicated the process exceedingly well. She is friendly and I felt like she genuinely cared about me as a customer. Even when I declined service recommendations, she encouraged me to get th She is friendly and I felt like she genuinely cared about me as a customer. Even when I declined service recommendations, she encouraged me to get the work done for my safety and wellbeing. More

The service department was excellent! ! Michaela Nicolas kept me informed of everything. Phone, email, etc ! Michaela Nicolas kept me informed of everything. Phone, email, etc More

i always love coming to kia of downtown los angeles to get an oil change and service on my vehicle. get an oil change and service on my vehicle. More

The Service advisor was fast, efficient and very friendly. For a last minute flat tire near closing time, he understood my predicament and got me back on the road without any delay. I truly apprecia friendly. For a last minute flat tire near closing time, he understood my predicament and got me back on the road without any delay. I truly appreciate his efforts and for staying a bit past closing time. Thank you! More