Kia Downtown LA - Service Center

Friendly with customers. Answers all questions completely with patience and respect to all the customers. Answers all questions completely with patience and respect to all the customers. More

Great customer service, the woman and gentleman who helped me out did a very great job. helped me out did a very great job. More

Horrible service! The girl at the front desk for the service department was rude. We were promised that the first oil change would be free with our purchase. They deni The girl at the front desk for the service department was rude. We were promised that the first oil change would be free with our purchase. They denied it. We were sent a coupon that our first service would be $50 we drove over an hour to take it to get serviced there just for them to also deny the coupon and say that it wasn’t that price since that coupon was for 5 liters of oil when our telluride needs 7L. They refused to let us pay the difference and we’re charging us around 200 for the first service. Overall the girl was just very rude and didn’t seem to care to provide any decent customer service. Never taking our car to get anything there again. More

The staff were kind, friendly and extremely helpful. The waiting area was clean comfortable to sit and wait. The waiting area was clean comfortable to sit and wait. More

Friendly, attentive, respectful, and straightforward about the service required and my needs. Gave accurate estimate of time required. about the service required and my needs. Gave accurate estimate of time required. More

Busy service department but got in at my appointment time. Work was done quickly. Service advisor was great! time. Work was done quickly. Service advisor was great! More

Fast and reliable great customer service ! Definitely going back and referring friends My service person Arturo was helpful Definitely going back and referring friends My service person Arturo was helpful More

Good service. Quick and reasonably priced. Mike provided all the relevant information related to the service required. Quick and reasonably priced. Mike provided all the relevant information related to the service required. More

Great Service, The Place was cleaned and Reps were very Prompt. Just needs to have a Bigger Garage. Prompt. Just needs to have a Bigger Garage. More

Misael was great. He was very attentive and helpful. He explained everything thoroughly and also reviewed any possible recalls for my vehicle. He was very attentive and helpful. He explained everything thoroughly and also reviewed any possible recalls for my vehicle. More