Kia Downtown LA - Service Center

Service advisor did a great job in notifying the work status and it was completed at a promised time. Overall, excellent customer service! status and it was completed at a promised time. Overall, excellent customer service! More

service was done in a timely manner, Arturo was very helpful and friendly, thank you helpful and friendly, thank you More

Service was fast. the waiting area was very clean and my service provider was very helpful the waiting area was very clean and my service provider was very helpful More

Muy amable siempre me Ayuda en lo que necesito. Siempre resuelve mis dudas y me ayuda con lo que necesito. Siempre resuelve mis dudas y me ayuda con lo que necesito. More

I had a good experience at the dealership! They were responsive and courteous and followed through in the time frame they committed to . They were responsive and courteous and followed through in the time frame they committed to . More

Desiree took excellent care of me once again. I was greeted with a smile and comforting sense of security. I inquired about a few issues and Desiree was knowledgeable and well versed in the ongoi I was greeted with a smile and comforting sense of security. I inquired about a few issues and Desiree was knowledgeable and well versed in the ongoings of cars. She suggested a few items and my car has been running smoothly ever since. Excellent customer service! More

Not enough space in the waiting. Bathroom dirty. Bad smell - need air filter in the waiting room Bathroom dirty. Bad smell - need air filter in the waiting room More

Very friendly staff but very poor customer service and communication Long wait for and you have to call to be informed of your vehicle repair status communication Long wait for and you have to call to be informed of your vehicle repair status More

Eric took care of our car service and was very knowledgeable and helpful. Great customer service! knowledgeable and helpful. Great customer service! More