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Kia Downtown LA - Service Center

Los Angeles, CA

4.1
1,458 Reviews

1,458 Reviews of Kia Downtown LA - Service Center

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February 01, 2024

La mala atención la línea afuera en la calle de los talleres no ponen los lúdricantes que usa en motor del carro y dejan todo manchado de ludricante el motor mal servicio More

by DAVIDERAMOS323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Misael Rios
February 01, 2024

They did not fix the issue and now I have to bring in the car for the 3rd time!! More

by stag38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric
Feb 06, 2024 -

Kia Downtown LA responded

Thank you for sharing your rating. I'm sorry your experience didn't result in a 5 star rating. Please feel free to contact me directly to discuss in more detail. 213-471-2523 -Zubair Ali, Director of Fixed Operations, Kia Downtown Los Angeles

January 31, 2024

Everyone at the service center i Is very friendly and engaging. If they can’t handle situation for you, they would definitely find the right person to make sure you leave with a smile. I appreciate Mike More

by jtoya83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
January 31, 2024

Kia downtown Los Angeles provided excellent customer service. They were able to provide assistance in a timely manner! More

by jess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo (service)
January 30, 2024

Everytime I'm inside a dealership, one important question I would ask or google check is the service as well as customer care. Emilio Quinonez, was my service advisor and I immediately felt his professional More

by LEO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emilio Quinonez
January 27, 2024

Arturo is wonderful and very patient! He answered all my questions and made sure I’m satisfied with the service 🙂 More

by denisa51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Rios
January 27, 2024

Fast service I had my appointment 8:30 for change oil and was ready less than Hour More

by caraban2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Rios
January 26, 2024

It was my first time servicing my vehicle at Kia downtown. Arturo was a great help and super attentive and helpful! I highly recommend a visit for your Kia. More

by LIORMYARA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Rios
January 25, 2024

I appreciate the manager sending out a coupon for a oil change which was much needed More

by LISAJOHNNYNISHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
January 25, 2024

Siemppre me atienden bien con resultados buenos y exactos,dan cosejos de como darle un buen mantenimiento al carro. More

by TEJASARCADIOE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I yuli
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