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Kia Downtown LA - Service Center

Los Angeles, CA

4.1
1,458 Reviews

1,458 Reviews of Kia Downtown LA - Service Center

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February 15, 2024

The waiting time was long to get started. although I had appointment Take people in faster. More

by PKYOUSSEFIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
February 14, 2024

Everybody was very helpful and Ramin the Sales Manager was really helping me to make the deal as easy and smooth as possible ...I had a very nice experience! More

by BYOLIVEDESIGN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramin Negahi
February 14, 2024

Horrible service and response time my wait times were hours long and then I found out after the fact. I needed more work More

by shatanitacail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know
February 14, 2024

I found mold in the driver side back passenger floor. I’ve contacted a Kia rep via text and haven’t gotten a Text back More

by RISSADARGAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Misael rios
February 13, 2024

Ali was great! I didn’t have an appointment and the turn around time was still fast. He even took the time to show me the issue and I appreciate that. Thanks! More

by KELSEYTOUSSANT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ali
February 13, 2024

I received zero communication about my car, which ended up being there for two weeks after I was initially told three business days. My rep continually said he’d follow up with me but never did. No calls o More

by Pi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Arturo
February 13, 2024

Arturo explains things very well and in detail. He’s very helpful and makes you feel comfortable. More

by MNARANJO81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo
February 13, 2024

It was a very great experience. The service was fast and convenience. More importantly, the service rep I worked with was very pleasant, knowledgeable and helpful. More

by twosant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alli Levy
February 11, 2024

everything as usual was great, did nor wait for too long, great customer service, thank More

by ZHANNAANTONCHIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julia
February 10, 2024

Tienen un buen servicio los trabajadores son muy atentos con los clientes y muy cuidadosos con los carros More

by nancyzamorallamas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Espinoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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