Kia Downtown LA - Service Center

Great experience with the help of one of your associates, Levi. He was outstanding! Thanks. Levi. He was outstanding! Thanks. More

Professional but more communication was needed. Understandable since they are very busy. Will recommend to others. Understandable since they are very busy. Will recommend to others. More

Service advisor Desiree was really helpful and kept me informed about the updates on my vehicle, great advisor. There was a delay of a few days from the Factory warranty people to approve the service, bu informed about the updates on my vehicle, great advisor. There was a delay of a few days from the Factory warranty people to approve the service, but other than that, all was good. Good thing I asked for a loaner car, and I got one. More

Arturo was a great service advisor. His communication was clear and he brought a great positive attitude to each interaction we had. I enjoyed my service with this dealership and will d His communication was clear and he brought a great positive attitude to each interaction we had. I enjoyed my service with this dealership and will definitely be returning. More

Service manager did not seem to care at all about my needs. I had a factory recall that needed to be taken care of and he was not very knowledgeable as to what that entailed. His initial assessment of h needs. I had a factory recall that needed to be taken care of and he was not very knowledgeable as to what that entailed. His initial assessment of how long my service would take was 2 hours but I ended up spending 7 hours waiting in their lounge. More

I've always liked the service that they provide. Very nice people. I'm a KIA MEMBER SINCE 2015 Very nice people. I'm a KIA MEMBER SINCE 2015 More

Julie greet with a smile. She took care of all our needs. Also she got as in and out. She took care of all our needs. Also she got as in and out. More

Julie Romero good service provider to help out and friendly. She took care of me right away even though I had to wait a few minutes after my appointment time. The wait time to get my car back was not friendly. She took care of me right away even though I had to wait a few minutes after my appointment time. The wait time to get my car back was not so bad it was approx about an hour not like other times. Services were fast and very convenient.. Thank you! :) More

Friendly and informative staff. Once they finished their inspection they helped set up the next appointment. Once they finished their inspection they helped set up the next appointment. More

I go there in a montly básics and always something is missing from my car bolts or cover when doing oíl change! Last time I request to check tire and fix it but they didn't and I have to take it some whe missing from my car bolts or cover when doing oíl change! Last time I request to check tire and fix it but they didn't and I have to take it some where alse! More