Kia Downtown LA - Service Center

Great service and friendly staff available at all times with a easy process though out the entire time. with a easy process though out the entire time. More

Excellent,customer service, I would recommend this kia Downtown la ,,,good service and lot of help Downtown la ,,,good service and lot of help More

Unpredictable waiting times for service appointments. Poor communication about problems that occurred during the service work. Poor communication about problems that occurred during the service work. More

Overall good , However when they said my tire pressure was adjusted to 35PSI and I later checked . It was not . Tires had 40,38,36,40 psi was adjusted to 35PSI and I later checked . It was not . Tires had 40,38,36,40 psi More

The gentleman (Alli) who assisted me at the Service Center was exceptional. He kept me updated on the process and was extremely professional. Center was exceptional. He kept me updated on the process and was extremely professional. More

The staff at the service center were really friendly and cooperative. Their customer service was excellent. cooperative. Their customer service was excellent. More

Experience was great. Better than other Kia service centers I have been to. The interactions seemed genuine and not forced and I felt heard. I didn’t feel pressured or any Better than other Kia service centers I have been to. The interactions seemed genuine and not forced and I felt heard. I didn’t feel pressured or anything. More

Service and financing was very easy. Salesman was pleasant and explained any question very well. Salesman was pleasant and explained any question very well. More

Misael Rios is a very professional, courteous and knowledgeable tech. He answered all my questions and provided information about my vehicle that I had concerns with. Misaels positivity and polite at knowledgeable tech. He answered all my questions and provided information about my vehicle that I had concerns with. Misaels positivity and polite attitude would probably be the one of the only reasons as to why I would bring my vehicles back to this Kia location. The cashiers on the hand very opposite attitude from Misael. One cashier saw me, eye contact and all while I was waiting to pay and walked away. The lady that did help seemed like she was mad she was there. Her demeanor was very standoffish. If she doesn't like to deal with paying customers, why bother working with the public. More

Quick and fast service my service person help me and got me in out and checked on me while I was there me in out and checked on me while I was there More