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Kia Downtown LA - Service Center

Los Angeles, CA

4.1
1,458 Reviews

1,458 Reviews of Kia Downtown LA - Service Center

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March 21, 2024

The service center was clean and convenient with the times they provided for me. They returned my vehicle in a timely manner and were transparent every step of the way. More

by galew23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maykel Avanecian
March 21, 2024

All the employees are very professional and friendly , thank you very much for everything very nice peoples More

by JOSEABLANCO64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omari King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Espinoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Alaverdyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adalid Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Vanegas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eliezer Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Elreda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roxana Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 21, 2024

I took the car in for service because of rattling noise coming from the rear of the vehicle but they have not even touch the car for a whole week. It took them extra 2~3 days to attempt to fix the problem More

by HANSONGLEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service center manager
Mar 22, 2024 -

Kia Downtown LA responded

Thank you for taking the time to provide us with your feedback. I'm sorry to hear that our level of service was not satisfactory. Please feel free to contact me directly to discuss this in more detail. 213-471-2523 -Zubair Ali, Director of Fixed Operations, Kia Downtown Los Angeles

March 21, 2024

Muy buen servicio excelente trabajo muy atentos y fue muy buena experiencia Gracias Elizabeth y a los muchachos esperamos para la otra gracias More

by LUIS.LG362
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eliezer Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 20, 2024

The service of Julie’s is excellent , very fast, easy and quick , always attentive and hoping that everything was fine More

by maryurie Garcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie
March 19, 2024

Great job with the customer service and great job on the car so thank you More

by MARVINMCDONALD110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Misal rio
March 18, 2024

I really appreciate the great customer service they always have when I get my service done. More

by laly567
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
March 18, 2024

Good service and very nice personal work very good, thank you for your service and help More

by MARYFA2.MF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth
March 17, 2024

They were fast quick best service. I was in and out within an hour. Would go back for sure. More

by alexaldapa11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service dept
March 17, 2024

Took me in as a walk in no appointment and I was given excellent service and out in the time I was told More

by jpgpops
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie
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